- Details
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Job description
The Customer Service Assistant will be responsible for providing service excellence and supporting department objectives by entering and retrieving data through custom or other software, and supporting customer service initiatives.
Responsibilties:
- Provides the best possible service and support to customers through mediums such as web,email, chat and fax
- Processes customer orders, quotes and other information by entering into company systems
- Researches and expedites customer requests
- Supports the local Service & Sales team, and provides support for other teams when needed
Requirements
- 2 years prior experience in customer support or equivalent
- Desire and ability to interact directly with customers and carry out correspondences in aprofessional and courteous manner
- Very good Swedish and English language skills, written and verbal, another European language would be a plus
- Good computer and MS Office skills
- Ability to work under deadlines and interact with people at all levels
Location
- Vilnius, Vilniaus apskritis, Lithuania
Time of work
- Full-time
Marta Talandytė
+370 645 64398
Alliance for Recruitment is the biggest recruitment agency in the Baltics, servicing clients in CEE & Nordics and creating a brighter future for people around! We are the largest headhunting house measured by capacity, a number of successful placements, and annual growth, raising a high-performing team of recruitment experts from various industries.
Our Client - Mouser Electronics – a global authorised distributor of semiconductors and electronic components for 1200+ industry-leading manufacturer brands. The company specializes in the rapid introduction of the newest products and technologies targeting the design engineer and buyer communities. The global distribution centre is equipped with state-of-the-art wireless warehouse management systems that enable us to process orders 24/7 and deliver nearly perfect pick-and-ship operations.