1784
SEAGULL GROUP
Guest Experience Curator (ENG/FRA)
SEAGULL GROUP
SEAGULL GROUP

Guest Experience Curator (ENG/FRA)

SEAGULL GROUP

Your role as Guest Experience Curator with Seagull

As a Guest Experience Curator, you are the main reason why our expeditions are rated 5 stars: (1) all expedition elements are booked properly and double-checked for accuracy, (2) our philosophy and guest wishes are relayed to our suppliers, (3) our guests have a reliable communication channel, and are contacted proactively and promptly, (4) and the expedition content is authentic, locally sourced, and verified by you. (5) Our guests will count on you in case of any irregularities and unforeseen circumstances.

Darbo pobūdis

Fluent in English and French (bonus points for Spanish) and working from our head office in Vilnius and/or remotely within the Baltic States, you will be preparing bespoke roadbooks and travel documentation. 

On a daily basis, you will be surfing the maps, exploring points of interest, reading reviews, preparing travel documentation, dealing with our beloved suppliers, and staying in touch with our travelers. Your help will be paramount in delivering unparalleled quality to our travelers and their expeditions. 

You will be paid to travel across our destinations (Finland, Estonia, Latvia, Lithuania), researching and sourcing the best there is for our travelers to enjoy.

Our supportive and efficient team will rely on your insights, expertise, and advice that you have earned while researching and hand-picking the elements for our expeditions: off-the-beaten-track experiences, new trails, small, family-owned restaurants, independent hotels, local transportation, curated events, and free time suggestions.

Our Offer and Commitment for Your Wellbeing

We offer a friendly and competitive work environment with flexible hours, a full benefit package, paid vacation, and travel incentives, as well as continuous training, study trips, and personal growth.

The gross monthly salary range for this position is €1800-2000, based on salary taxation in Lithuania, with additional annual monetary remuneration based on performance and guest experience satisfaction.

We also sponsor new language courses (currently French, Finnish, and Spanish)! Established team members also benefit from life insurance, trip quality-based bonuses, and unique perks to express our appreciation and gratitude. As this is a new position, you can become a guest experience team lead as we grow, and potentially migrate to our expedition curator team.

Seagull is an equal-opportunity employer.

Our Commitment to Positive Change and Giving Back


Being a significant local player in the travel industry, we acknowledge that we leave a substantial footprint from our activity. It is predominantly positive, as we are generating business for our region, our countries, our suppliers, sustaining a healthy economic model. However, there are some negative impacts as well: over-tourism, overconsumption, environmental footprint, and actions of our travelers that we may not always control. Therefore, we are developing our Social Responsibility, Sustainability, and Equal Rights charters. Over time, we should ensure that our team, our travelers, and our suppliers share the same values on human rights, animal rights, environment protection, preservation, and sustainability.

1. Seagull is an Equal Opportunities Employer.
2. Seagull shares the values of European Democracy.
3. Seagull is committed to reducing the negative footprint from its business activity.
4. Seagull is eager to help the less fortunate and those with fewer opportunities.
5. Seagull supports small businesses, family businesses, locally-owned businesses, socially responsible and sustainable businesses, and communities in need.

With team contribution, we aim to make our world a better place for everyone. Our team involvement and input are essential in developing our long-term strategy of the elements mentioned above.
Monthly gross salaryGross/mo  € 1800 - 2000

Additional information:  Performance and experience quality-based annual bonus. Established team members also benefit from life insurance, and unique perks to express our appreciation and gratitude.

Location

    Vilnius, Vilniaus apskritis, Lithuania
    Šalnos str. 28
  • Remote work opportunity

Time of work

  • Full-time
  • Flexible schedule

Skills

 Administravimas Bendravimas su klientais Klientų aptarnavimas Kruopštumas Dėmesys detalėms Analitiniai gebėjimai Kūrybiškumas Google Docs Google Workspace Google Maps Gmail Basic Tech Skills Attention to Detail Customer Service Ability and Willingness to Learn Troubleshooting Search and Data Administration Reporting Creativity

Languages

  •  English
  •  French
Contact person
Edvinas Pundys
+37067817722
Seagull Travel is the Baltic Sea region's first Sustainability-oriented Boutique Destination Management Company & Expedition House, providing travelers with bespoke, tailor-made cultural adventures and aspirational expeditions in Finland, Estonia, Latvia, and Lithuania, since 2006.

Our destinations include Finland, Estonia, Latvia, and Lithuania. With over 1500 contracted suppliers and local expertise, we offer hand-picked services at very competitive rates.

We are proud of our efficient and friendly service with attention to every detail. The creative team at Seagull knows every itinerary by heart and undergoes annual destination training to add more sights, services, and unique experiences to our product portfolio.

Our goal is to be the most loved and trusted small-scale destination management company in the Baltic Sea Region.

With Seagull, every traveler or guest is guaranteed to receive:
  • Complete travel planning and expert advice on the destination
  • Access to our database of negotiated rates
  • Hand-picked itineraries including highlights and hidden gems
  • Premium hotels, inspected by our team
  • Experienced guides and tour leaders
  • Fully licensed and insured first-class transportation
  • Carefully selected local restaurants
  • Free quotes
  • Multilingual customer service
  • 24-hour assistance

We provide a complete land arrangement package for ad hoc groups and individuals including accommodation, transportation, dining, sightseeing, and authentic experiences. Our itineraries cover 4 Baltic Sea Region countries and usually last 3 to 21 days, ranging from a city break to a multi-destination voyage.

Seagull offers sustainable and tailored small-group tours, rail trips, self-drive road trips, private journeys, adventure expeditions, and activity-packed holidays. Travelers love us for personalized service, hand-picked travel elements, and expert destination advice.



Company websitehttp://www.seagull.travel

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