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Job description
Eager to be part of an international Belgian company's venture in Lithuania, where you'll play a pivotal role as an Advanced Service Engineer in a dynamic team ?
Here's how you'll shine each day:
- Your drive stems from aiding end customers directly.
- You autonomously tackle technical issues, assisting the support team in finding solutions.
- You detect, analyze, and resolve problem tickets.
- You're pivotal in analyzing and resolving incidents spanning hardware, software, applications, and network glitches.
- Your dedication ensures seamless operations, directly impacting both the organization and its esteemed clientele.
- You are proactive and help prevent future use to speed up resolution times.
Requirements
- Fluent in English
- Experience with networks or network applications.
- Knowledge in at least two of the following technologies: Cisco, FortiGate, Juniper, VMware, Hirschmann, Zabbix, Linux, Windows, SSL VPN (FortiNet)
- Problem solving mentality and sense of initiative.
- Conceptual understanding and demonstrate strong analytical skills.
- Good communication skills, structured, and customer-centric.
- ITIL awareness or experience is a plus
Company offers
- Join an internationally expanding company characterized by vibrant internal dynamics.
- Expect a diverse range of tasks, ample training opportunities, and the chance to grow alongside our global ambitions.
- Experience a workplace where decisions are made swiftly, and you'll work closely within tight-knit teams.
- Your role directly influences outcomes, demanding a practical, no-nonsense approach.
- After training period in Belgium, you will work in hybrid regime with some days per week working from home
Location
- Kaunas, Kauno apskritis, Lithuania
Time of work
- Full-time
Giedrė Makūnė
+37066038485
Alliance for Recruitment is the biggest recruitment agency in the Baltics, servicing clients in CEE & Nordics and creating a brighter future for people around! We are the largest headhunting house measured by capacity, a number of successful placements, and annual growth, raising a high-performing team of recruitment experts from various industries.
Our client - e-BO Enterprises, has been inspiring and supporting businesses with advanced IT solutions and services for over 20 years. Company optimizes daily IT operations, enabling companies to focus on their core business with confidence. With technological expertise and a team of over 150 dedicated professionals, e-BO Enterprises develops tailored solutions that meet specific needs. From software and network infrastructure to security applications and system integration, it tackles each project in-house, leveraging trusted partners to deliver exceptional results. Join e-BO Enterprises and be part of a future-oriented company committed to excellence in IT.