Senior Business Analyst in Process Mining Squad

Danske Bank Lithuania

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Can you see yourself being an important part of ensuring Danske Banks success in its journey towards being truly data driven in its approach to optimizing processes and running daily operations? If that is the case – seize this opportunity.

We are a new team of three looking for colleagues with data and process analytics experience as we are embarking on a journey to implement process mining technology within the bank to enable us to meet our performance improvement expectations set out for us by our leadership. We are on a mission to optimise processes, enhance data accuracy, and unlock valuable insights to enable the organisations growth. Out team fosters a collaborative environment, working closely with the organisation to understand their requirements and provide the necessary solutions, training, and support in order for them to reach their goals.

The role of our team is to:

Support the organisation to identify and implement improvements to our processes using data mined from within our systems
Provide business insights on process performance that can be used to make daily operations more efficient and effective
Collaborate to provide dashboards that can be used to enhance business decisions and improve operational performance
Identify process automations and liaise with our robotics tribe and operations to ensure manual activity is reduced via automation
Ensure that we are GDPR compliant and that the rights of our employees and customers are always protected
Engage with stakeholders to ensure that we have a clear understanding of the processes and the levers to make improvements to them

You will:

Collaborate with Operations and Tribes to get a clear understanding of our processes and the system events that define them in the digital space
Be the conduit between SMEs, Developers and Data Engineer to support the transformation of the process and system data into the process mining format
Support operations to define their operational requirements and collaborate internally to provide solutions
Establish best practice of how to use data insights to improve processes
Support local process improvement employees to identify improvements, potential solutions, and implementation activities
Train all users in the process mining solution and how to interpret the data to make improvements and make informed business decisions

About you:

You thrive from working in an agile setup and will take ownership and responsibility for our outcomes and deliverables, as well as you are proactive and feel comfortable not waiting to be assigned tasks
You are not restricted by a job description and have a can do attitude, getting involved to find solutions to problems in order to deliver in a dynamic environment
You are a keen listener and engage with stakeholders to provide solutions to their problems, based on their requirements
You have a solid knowledge and experience working with data analytics
You have knowledge and experience working with structured problem solving / improvement methodology (Lean, 6 Sigma, 8D etc)
You are attentive to details and focus on accuracy
You have analytical and problem-solving mindset
You have willingness and curiosity to learn new things
Advanced English skills

We offer

Monthly salary range from 3440 EUR to 5160 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation
Health insurance
Third pillar pension fund
Canteen services and free fruits

Monthly gross salaryGross/mo € 3440 - 5160

Location

Lithuania

Time of work

Full-time

Languages

English
Lithuanian

Contact person
Senior Business Analyst in Process Mining Squad

In Danske Bank Lithuania we gathered smart, innovative and open colleagues with can-do mindset, who are reimagining banking services and creating an ingenious product portfolio, and at the same time – ensure smooth daily operations of the entire Danske Bank Group.

Consider us as “the engine of the bank” – while we do not provide banking services to customers in Lithuania, we are the brain and muscle behind many of Danske Bank’s services to our global customers. Our high-quality delivery and can-do approach led us to becoming a strategic site for Danske Bank, an international community of 22,000+ colleagues worldwide.

Danske Bank Lithuania is Danske Bank’s strategic unit, providing finance, IT and global business services to serve our customers worldwide. We are on a journey to push the banking boundaries and make constant improvements in how we operate. We aim to do this by combining the best of two worlds: the strengths of what Danske Bank has built over 150 years and the approach of start-ups to what we are going to create in the future.

We see diversity as our potential, and the cornerstone of our company’s success, that will ensure our continued competitiveness and innovative strength.

We try to create an inclusive workplace where differences are our strengths and where people feel valued and can realise their full capabilities.

Because of that, the critical focus point for us is to be able to recruit, develop and retain employees without attaching any specific labels to them.