- Details
- Highlights
- Company
Area
Are you curious about what happens when a large company becomes a client of our bank? Do you want to understand the workings of E-banking from a corporate perspective? If so, join our team and discover the answers to these questions and more.
You will have the opportunity to join a team committed to providing Everyday Banking services to corporate clients. This role involves managing account opening and closure procedures, processing orders for various banking products, and ensuring the seamless setup of online banking features for the international market.
We are seeking a candidate who is efficient and goal-oriented, committed to delivering high-quality services to our corporate clients, and actively engaged in building a Lean culture.
*Depending on your experience and knowledge, we may offer you different seniority of the role.
You will:
- Deliver Everyday Banking services to international business and VIP clients on a daily basis
- Address issues and handle ad-hoc requests to ensure an optimal customer experience
- Collaborate closely with advisory teams and stakeholders to optimize customer solutions
- Maintain the highest quality of processes and continuously seek opportunities for improvement or automation (e.g., through Lean methodologies)
- Participate in various initiatives and projects
About you:
- Experience in an operational or administrative role (would be a beneficial asset)
- A critical mindset with attention to detail
- A focus on quality and accuracy
- Effective collaboration and communication skills
- A proactive approach to learning and challenging processes
- Upper-Intermediate proficiency in English
We offer
Monthly salary range from 1400 EUR to 2100 EUR gross (based on your competencies relevant for the job).
Additionally, each Danske Bank employee receives employee benefits package which includes:
- Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
- Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
- Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
- Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
- Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.
- Additional days of vacation
- Canteen services and free fruits
- Health insurance from the first day of employment
- Free parking & charging ports - cars, bicycles, e-scooters
Location
- Vilnius, Vilniaus apskritis, Lithuania
Time of work
- Full-time
Languages
- English
- Lithuanian
Operations Officer in Case Preparation
Consider us as “the engine of the bank” – while we do not provide banking services to customers in Lithuania, we are the brain and muscle behind many of Danske Bank’s services to our global customers. Our high-quality delivery and can-do approach led us to becoming a strategic site for Danske Bank, an international community of 22,000+ colleagues worldwide.
Danske Bank Lithuania is Danske Bank’s strategic unit, providing finance, IT and global business services to serve our customers worldwide. We are on a journey to push the banking boundaries and make constant improvements in how we operate. We aim to do this by combining the best of two worlds: the strengths of what Danske Bank has built over 150 years and the approach of start-ups to what we are going to create in the future.
We see diversity as our potential, and the cornerstone of our company’s success, that will ensure our continued competitiveness and innovative strength.
We try to create an inclusive workplace where differences are our strengths and where people feel valued and can realise their full capabilities.
Because of that, the critical focus point for us is to be able to recruit, develop and retain employees without attaching any specific labels to them.