943
- Details
- Highlights
- Company
Requirements for candidates
- Fluent English and Lithuanian.
- Customer service experience (preferably).
- Basic knowledge about finance industry.
- The ability to multi-task and stay organized.
- Outstanding communication skills and experience working on a team.
- Critical thinking and problem-solving skills.
- A friendly and professional demeanor.
- High attention to detail.
- Ability to work quickly under pressure.
Job description
- Communicate with our customer to effectively resolve issues through in-app support chat and other support channels.
- Communicate - without scripts, clearly, proactively and empathically, so that customers feel like they are talking to a real person, not a robot.
- Do everything you can to resolve the issue, not just technically answer the question. Look for options on how to solve the problem in a better way, look at procedures as a tool, not a given thing.
- Constantly look for what can be improved within the team, the company and its products
What we offer
- Remote Work: You can work 100% remotely or if you prefer, from our office in Vilnius.
- The chance to be a part of rapidly growing startup and next success story.
- A knowledgeable, high-achieving, experienced and fun team.
- Remote job.
- Private medical healthcare.
- Multisport card.
- Life insurance.
€
1050 - 1100
Location
- Vilnius, Vilniaus apskritis, Lithuania
- Remote work opportunity
Lvivo g. 25-104, LT-09320 Vilnius, Lithuania
Time of work
- Full-time
Skills
Languages
- English
- Lithuanian
Contact person
Magdalena Urbańska
880706652
Magdalena Urbańska
880706652
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