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Are you interested in delivering great customer experiences by leveraging data and technology? Do you always put customers first and empower your colleagues to perform at their best? If yes, then we have an interesting opportunity for you.
We are looking for a driven Product / UX designer profile to join our design team to define and evolve our digital solutions across our portfolio of existing and new products for our personal customers and personal advisers in collaboration with business, users, and the development team.
You will be working within both a team of designers and a product team, focusing on the UX and conceptualisation, integrating the new solutions into our products, internal or customer facing. The expectation is to base your designs on existing user data or gather new needed data.
As this is an area of central importance to our recently launched strategy, we expect the team to grow significantly over the coming years while ensuring we build a good culture aligned to our values – You and your future squad have an important part in forming this.
You will work with +100 highly motivated and skilled colleagues, and together with stakeholders, be shaping the customer engagement of tomorrow. The tribe is new and compose of 12 squads working across 5 locations (Copenhagen, Aarhus, Helsinki, Vilnius and Bangalore).
You will:
- Contribute to the product vision by approaching the problem holistically when creating new functionality and solutions
- Gather, utilise, and integrate user data into your proposed solution
- Prepare and conduct usability tests for your proposed solutions and iterate based on findings
- Create prototypes following an established design system
- Improve existing solutions and integrate new solutions into existing systems, respecting foundational guidelines and principles
- Present your ideas in a simple and effective way to get a buy-in from stakeholders
About you:
- 4+ years of experience working as a Product or UX designer on large systems and on various platforms
- Knowledge of UX methodologies, and experience with applying them in different contexts
- Experience with prototyping tools (e.g. Figma or similar)
- Ability to translate research findings into a design strategy
- Solid communication skills to present insights and concepts in a simple way to obtain stakeholder buy-in
- Values and actively works towards unified solutions that assist and delight the customer
- Experience with third party vendor integration would be beneficial
- Experience from agencies or larger development organisations would be beneficial but not a pre-requisite
- Advanced English language skills
We offer
Monthly salary range from 3680 EUR to 5520 EUR gross (based on your competencies relevant for the job).
Additionally, each Danske Bank employee receives employee benefits package which includes:
- Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
- Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
- Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
- Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
- Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.
- Additional days of vacation
- Canteen services and free fruits
- Health insurance
- Third pillar pension fund
Location
- Vilnius, Vilniaus apskritis, Lithuania
Time of work
- Full-time
Languages
- English
- Lithuanian
Senior Product/UX designer for Customer Engagement Individuals Tribe
Consider us as “the engine of the bank” – while we do not provide banking services to customers in Lithuania, we are the brain and muscle behind many of Danske Bank’s services to our global customers. Our high-quality delivery and can-do approach led us to becoming a strategic site for Danske Bank, an international community of 22,000+ colleagues worldwide.
Danske Bank Lithuania is Danske Bank’s strategic unit, providing finance, IT and global business services to serve our customers worldwide. We are on a journey to push the banking boundaries and make constant improvements in how we operate. We aim to do this by combining the best of two worlds: the strengths of what Danske Bank has built over 150 years and the approach of start-ups to what we are going to create in the future.
We see diversity as our potential, and the cornerstone of our company’s success, that will ensure our continued competitiveness and innovative strength.
We try to create an inclusive workplace where differences are our strengths and where people feel valued and can realise their full capabilities.
Because of that, the critical focus point for us is to be able to recruit, develop and retain employees without attaching any specific labels to them.