- Details
- Highlights
- Company
Requirements for candidates
• Understanding of cards business.
• Quality orientation, accuracy and attention to details
• Strong teamwork and collaboration skills
• Responsibility for reaching own and the team’s objectives
• Customer focused
• Proactive learner
• Excellent command of verbal and written English
• Experience in a similar Cards position will be an advantage.
• Excellent command of verbal and written English
• Experience in a similar Cards position
Job description
• Controlling daily cards operations and transactions
• Processing and investigating of transaction errors
• Communicating regarding customers‘ cards with the cards’ providers and related 3rd parties
• Ensuring cards related issues are resolved in proper and efficient way.Investigating of transactions inquiries
• Providing data on cards KPIs
• Producing cards and cards operations related reports
• Interacting and communicating with other units to ensure smooth and effective operation
• Participating in the continuous improvement process
• Dealing with exceptional requests for customer satisfaction
• Performing other duties and responsibilities as assigned by the management
• Assisting with the development, implementation, and maintenance of cards products and infrastructure
What we offer
- Work in an international start-up Company;
- Various opportunities to grow within the Company;
- Competitive salary;
- Possibility to make an impact for international business success
Location
- Vilnius, Vilniaus apskritis, Lithuania
Didžioji g. 18 - Hybrid
Time of work
- Full-time with shifts
- Flexible schedule
Languages
- English
- Lithuanian
Julija Miniotaitė
+37066932976
Built for the people always on the move, W1TTY is the UK start-up fintech company focused on hassle-free domestic and international transfers, peer-to-peer payments, and retail and agrarian financial programs. In its customer-centric mobile app, meeting the highest standards of security and safety, W1TTY will offer current accounts, debit cards, payments, and value-added lifestyle services. W1TTY will also introduce the network of diverse personal and business memberships designed to revolutionize the way its users manage their finance. Our mission and vision are to empower the lives of all our users globally.
With W1TTY, young students, small businesses, and financially excluded communities enter not only a user-friendly mobile app but also the system of unique financial programs supporting those individuals and groups who are underserved. Our financial features are created in an uncomplicated and fair play, ready to serve those who need them the most.