- Details
- Highlights
- Company
The Role / Responsibilities
The HR Service Associate role responds to all HR inquiries from employees, managers and executives, ranging from simple questions to complex requests that may require research and follow-up for resolution. The HR Service Associate will respond to inquiries through several channels including service tickets, e-mail requests or phone and will track all interactions and other work via case management tool. In addition, the HR Service Associate is responsible for the administration and improvement of HR processes, with an emphasis on HR data entry, workflow monitoring and approvals, document creation and other HR transactions in Moody’s HR systems.
Qualifications
- Excellent customer service skills
- Excellent English language skills
- Ability to work within a Team
- Attention to detail and ability to work independently
- Excellent written, oral, and interpersonal communication skills
- Ability to build strong working relationships with the stakeholders
- Previous experience in Customer Service or HR roles in multicultural organization
- General HR knowledge or strong willingness to learn and build experience and career in HR (knowledge of SAP/SuccessFactors, Kenexa, Taleo, Service Now or similar systems is a plus)
Additional information: Educational Assistance, Monetary stipend for home office equipment, Professional Subscriptions, Employee Assistance Program, Private Medical Insurance.
Location
- Vilnius, Vilniaus apskritis, Lithuania
Time of work
- Full-time
Languages
- English
Giovanna Cantore
Moody's (NYSE: MCO) is a global integrated risk assessment firm that empowers organizations to make better decisions. Our data, analytical solutions and insights help decision-makers identify opportunities and manage the risks of doing business with others. We believe that greater transparency, more informed decisions, and fair access to information open the door to shared progress. With over 11,000 employees in more than 40 countries, Moody's combines international presence with local expertise and over a century of experience in financial markets. Learn more at moodys.com.