- Details
- Highlights
- Company
Requirements for candidates
- English is required, written and verbal
- Fluent in Polish
- Analytical and problem-solving skills
- Strong communication skills
- Customer and result-oriented mindset
- Independent decision-making with high attention to detail skills
- Willingness to work in rotating shifts (including weekends and holidays)
Job description
As an Associate, Digital Review Team Analyst, you will analyze digital transactions to make sure that no fraudulent activity is involved. You will communicate with Western Union customers as needed to verify details regarding specific money transfers as well as support WU.com customers with their identity verification ensuring that Compliance regulations are met. You will resolve complex problems and decide when to escalate a case or to proceed with the regular transaction/customer profile verification handling procedures. After completing our training program, you will be skilled in Risk Assessment, and be able to provide an excellent customer experience.
What we offer
Compensation package includes short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms
Location
- Vilnius, Vilniaus apskritis, Lithuania
- Hybrid
Time of work
- Full-time
Skills
Languages
- English
- Polish
Yuliya Yaromenka
+37064060054
Your international IT resource of choice! Strategic Staffing Solutions International provides professional Information Technology staff and solutions in the Baltics, Nordics, the United Kingdom and United States.
Our client Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.