An individual contributor responsible for internal and customer facing support related to revenue recognition, regulations, projects and other onboarding items which are core knowledge areas for future career growth.

Scope:
Provide support to the Sales teams that improves the customer experience
Monitor mandates beginning at handover through to billing
Provide customer support by handling inbound inquiries from Issuers regarding Intralinks, VAT, billing and other invoicing issues
Work with Legal to address customer requirements for post hand-over deal related documentation
Identify, recommend and work on implementation of opportunities to improve the commercial processes and Salesforce data quality
Participate in projects as assigned
Will be responsible for generating reports (e.g. Daily ratings report, creating/adjustment of VAT forms, providing support to the Sales Operations team on data gathering, data entry, and data clean-up related tasks

Higher degree preferably in finance, accounting, business or economics
Relevant work experience in the finance services industry is advantageous
Fluency in spoken and written English, French language knowledge would be an advantage
Knowledge of Microsoft Office applications; PowerPoint and Advanced Excel is preferred
Strong written and verbal communication skills
Ability to work under tight deadlines
Ability to report and work in multi-cultural team spread in various locations