Summer Job! Become a Customer Service Representative

Transcom Worldwide Vilnius, UAB

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We're looking for an English-speaking Customer Service Specialist to join Transcom a global community of customer experience experts! At Transcom, we're curious, driven, and passionate about delivering outstanding service for the world's most beloved brands. If you're eager to grow, learn, and take your career to the next level apply now and start your journey with us!

Whats in it for YOU!

Start working and training full-time from June 2nd to 6th, 11:00 AM - 7:30 PM, and after the first week of training, choose the most suitable type of employment (full-time, 0.8, 0.75, 0.5);
Opportunity to choose work type: office or hybrid;
5 days of paid training in our Kaunas office (R. Kalantos st. 32), where you'll get fully prepared for your role;
Diverse schedule, department working hours I - VII, 11:00 to 00:00 (evenings and weekends are the most common shifts);
A fixed-term contract ending on September 1, 2025;
Endless career growth opportunities 90% of our team leaders and managers started in customer service;;
Continuous development through our internal learning platforms or external training;
Corporate, sport and social responsibility events;
Free coffee and relaxation areas where you can unwind during breaks;
Internal competitions with various prizes from company merchandise and gift vouchers to fully paid vacation abroad!
Access to the perks.lt platform;

Join us as a Customer Service Representative!

Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will:

Represent one of the sustainable ferry transportation company and immerse yourself in a sea voyage;
Provide information after ticket purchase, assist with order modifications, engage in additional service sales, and respond to inquiries;
Contribute to the project's success, propose improvements, share knowledge and learn together with your colleagues!

To be successful in this role, the following is needed:

C1 or native written and spoken proficiency in English;
Strong verbal and written communication and interpersonal skills, such as empathy and listening;
Ability to quickly absorb information, adapt and respond to change;
Positive attitude and willingness to provide brilliant customer experience you believe that customers deserve more than just support.

What Life at Transcom is like!

At Transcom, were relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and

supporting others. Championing positive, lasting change in their teams and communities. Thats just how we are at Transcom. Here we care and root for each other. Youre included, just as you are, from day one. And with the right mindset, theres no end to how far we can go together.

Once you apply, you will receive tests via email that youll need to complete in order to continue with the recruitment process. Candidates who successfully pass the tests will be invited for an interview with our recruitment specialists, followed by a final meeting with the team leader to discuss the position, responsibilities, and company operations.

BrutokuupalkBruto kuus € 1083 - 1173

Lisahüved: Salary is provided for full-time and daytime work. During the training period, a minimum hourly wage applies.

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Transcom tai pasaulinė klientų patirties ekspertų bendruomenė, teikianti profesionalias klientų aptarnavimo, pardavimų, techninės pagalbos, skolų valdymo paslaugas. Esame smalsūs, veržlūs, atsidavę mylimiausiems pasaulyje prekių ženklams ir mokomės visą gyvenimą. Transcom veikia 29-ose pasaulio šalyse, visame pasaulyje +90 kontaktų centrų ir namuose dirba 30 000 darbuotojų, kurie dirba su didžiausiomis įmonėmis ir žinomiausiais prekiniais ženklais ir teikia jiems paslaugas 33-mis kalbomis. Ar norėtum būti vienas iš mūsų? Aplikuok dabar, lets start something brilliant with Transcom!

Transcom is a global community of customer experience experts, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. All nimble, curious, driven, lifelong learners and all committed to the world's best-loved brands. Transcom team already sctreches around the globe: currenly, we have 30,000 customer experience specialists at 90+ contact centers across 29 countries, delivering services in 33 languages to international brands in various industry verticals. Would you like to be one of us? Apply now and start something brilliant with Transcom!

Ettevõtte koduleht: https://transcomlithuania.recruitee.com/