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Customer Experience Manager
Join UP! Baltics, SIA
Customer Experience Manager
Join UP! Baltics, SIA
Customer Experience Manager
Join UP! Baltics, SIA

Customer Experience Manager

Join UP! Baltics, SIA

Requirements for candidates:

  • Customer service and sales experience of at least 1 year, experience in tourism on guide position would be an advantage
  • Creativity, positive thinking, ability to take responsibility, proactive
  • Languages for daily communication: Lithuanian and English
  • Knowledge of Russian, Turkish, and Arabic is preferable

Job description:

  • Customer support on the destination
  • Information provision to customers
  • Cooperation with DMC
  • Problematic situation solving
  • Remote sales of excursions
  • Ensuring a positive customer experience

What we offer:

  • Full-time employment
  • Working schedule (shifts): 9:00-15:00 or 15:00-21:00. Saturday/Sunday on duty remote mode: 9:00-21:00
  • Friendly and helpful multinational team
  • Excellent learning and professional development opportunities
  • Discounts on Join UP! tours
  • Service tickets on SkyUp flights

*By applying for the competition, the applicant agrees to the transfer and processing of personal data to the Limited Liability Company "Join Up Baltic and the Limited Liability Company Join UP!.
We inform you that the personal data specified in your application documents will be processed for the purpose of data use and processing for personnel selection purposes. The potential employee can withdraw his consent to data processing in writing.
The controller of data processing is the Limited Liability Company "Join Up Baltic", unified registration number: 50203351701, legal address: Vienības gatve 109, Riga, LV-1058, e-mail: riga@joinup.lv.
Additional information on the processing of personal data in the Limited Liability Company "Join Up Baltic" can be obtained on the website of the Limited Liability Company "Join Up Baltic" https://joinup.ee

Mėnesinis bruto atlyginimasBruto/mėn.  € 2000 - 2500

Vietovė

    Vilnius, Vilniaus apskritis, Lietuva

Laikas

  • Visa darbo diena, pamainomis
  • Darbas po paskaitų

Kalbos

  •  Arabų
  •  Anglų
  •  Lietuvių
  •  Rusų
  •  Turkų
Kontaktinis asmuo
Viktoriia Bohomol

Join UP! Baltic had been opened on April 13, 2022. Currently, the tour operator runs in Lithuania, Estonia, and Latvia. Our offices are in Vilnius, Tallinn, and Riga (the head office for the Baltic States).

Join UP! is a tour operator from Ukraine whose history began in 2010. During that time, the company has become a leader in the tourism direction.

We have sent more than 1 million travelers on vacation per year.

Join UP! operates in Estonia, Latvia, Lithuania, Ukraine, Romania, Moldova, and Kazakhstan.

The company has the most popular destinations in Turkey, Greece, and Egypt and the exotic destination Zanzibar.

WHAT DOES IT MEAN TO WORK IN JOIN UP!?

It means being a part of an awesome team, receiving support in implementing your innovative ideas and projects, creating trends, and having everything to become more professional in the tourism industry every day.

By the way, Join UP! is about constant development, professional growth, and the opportunity to be involved in something significant.

After all, is there any better job than making peoples dreams come true?
Be part of a multinational team.

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