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Customer Success Manager
Nasdaq Vilnius Services, UAB
Customer Success Manager
Nasdaq Vilnius Services, UAB
Customer Success Manager
Nasdaq Vilnius Services, UAB

Customer Success Manager

Nasdaq Vilnius Services, UAB

Become a part of the Nasdaq Customer Success team that is spread worldwide and you will work with Nasdaq customers to deliver, support, and improve risk solutions. This is a superb opportunity to work with innovative technology, distributed team globally, and top customers worldwide. Within the role, you will be able to learn and grow your skills and career. The successful applicant will be responsible for planning, configuration, troubleshooting, and handling the integration of risk and financial solutions for banks and brokers on a global scale.
We value our dedicated employees, and. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success.

What you will do:

• Be the customer ambassador
• Onboard customers onto the Nasdaq Risk Platforms
• Be the business domain specialist and troubleshoot issues
• Cooperate with the Product Team by delivering feedback and expectations from clients and ensuring strategy and execution alignment
• Liaise with customers, developers, and test teams to deliver high-quality releases Manage Incidents

Who we are looking for:

• Few years of experience in a similar position
• Customer-focused with communication and relation-building skills
• Very good analytical and problem-solving skills
• Excellent verbal and written English language skills
• Helpful personality - being there for our clients and your teammates
• Appetite for learning and growing and with the ambition to develop your technical knowledge

Nice to have:


• Bachelor's or Masters degree in information technology, Software engineering, Business Information Systems, or other relevant education/certification
• Work experience in finance, banking, or insurance
• Know the Agile concept and software development life-cycle
• Technical skills e.g. Unix/Linux/Cloud/MySQL/Kafka/Kubernetes

You Will Get:

• Monthly base salary starting from 2500 EUR gross based on your experience
• Annual monetary bonus
• An opportunity to become a Nasdaq shareholder
• Employee Stock Purchase Program Nasdaq stocks with a discount
• III pillar pension plan with additional contribution from Nasdaq
• Flexible health Insurance program
• Flexible working schedule and hybrid way of work
• Additional paid leave days after 2 years of working at Nasdaq
• Flex day program (up to 6 days a year)
• Opportunities to grow horizontally or vertically in the organization
• Internal mentorship program get a mentor or become one
• Wide selection of online learning resources, e.g Udemy, OReilly

It's a full-time permanent position located in Vilnius. As the selection and interview process is ongoing, please submit your application in English as soon as possible.
A valid working permit for the EU is required.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Mėnesinis bruto atlyginimasBruto/mėn.  € 2500

Vietovė

    Vilnius, Vilniaus apskritis, Lietuva

Laikas

  • Visa darbo diena

Kalbos

  •  Anglų
Kontaktinis asmuo
Aistė Mitkevičiūtė

Over the past decade, Nasdaq has transformed its business from a U.S. based equities exchange to a diversified global FinTech company.

At Nasdaq, we're relentlessly reimagining the markets of today. Not by chasing the possibilities of tomorrow, but by creating them.

In 1971, the microprocessor was born. Nasdaq wasted no time capitalizing on the new technology by bringing all-electronic trading to the market. Later in the decade, this provided the likes of Apple and Microsoft with the means to raise capital that was previously unavailable to them.

Sixteen years later on the other side of the Atlantic, OMX became the worlds first publicly traded and listed exchange company. In 2007, Nasdaq merged with OMX with a vision to be a single company with a single mission: Deliver the kind of resources that would solve the logistics of the global capital markets.

That vision has served us well. So well, in fact, that Nasdaq transformed itself from a U.S.-based equities exchange to a diversified technology provider for thousands of global firms. Today, were the leading technology and information services provider to the capital markets. And our Global Trading and Market Services business have become a significant part of our client offerings.

All this can be traced to Nasdaqs focus on synchronizing and optimizing market movement an essential principle in the growth of business economies. No one else provides customers with such a high level of infrastructure, tools and strategic insight. Customers have taken advantage of the fact that were the single largest liquidity pool for U.S. equities (in volume traded). Were also acclaimed for our top-rated data offerings. And, of course, for the Nasdaq 100 home to many of the worlds most heralded securities.



Įmonės tinklalapishttp://business.nasdaq.com

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