I am Vytautė Dobrovolskė, and I am leading Finance and Purchasing Support team in Telia Global Services Lithuania. We are a competency hub for Telia Company, delivering products and services in IT, Analytics, Telecommunication Networks, Software Development, Sourcing (Procurement), HR, Finance Operations. The hub is working with cutting edge technology to ensure group digitalization agenda across Nordics and Baltics.

We are now looking for a Support Specialist to join a team of 11 people at Finance and Purchasing Support team.

Your next challenge?

As a Support Specialist you will be part of a team with the purpose to support Telia customers, vendors and Telia colleagues in English in the finance and purchasing area. You will get a broad understanding and build both wide and deep knowledge in the processes around purchasing, invoice management, payment, and accounting. Moreover, you will have an opportunity to engage in different projects and improvements, collaborate with stakeholders to ensure smooth execution of the processes.

You will work in a truly global environment in an exciting industry and get all the support you will need for both your professional and personal development. You will play an important part in making a difference for those who need support to accomplish their tasks. The main support flow comes from tickets, but you will be supporting requestors through calls and chats as well.

We are looking for you who have a proven experience from earlier assignment in the customer service. Most importantly you should have a big interest in finance and purchasing processes.

Who are you?
Your personality:

• You are proactive problem solver
• You are service minded and customer focused
• You have good communication & collaboration skills
• You have strong sense of responsibility
• You are solution oriented & curious team player
• You enjoy new opportunities & challenges
• You are creative and innovative, with a proactive approach

Your experience:

• Experience in customer service
• Solid English (B2 and above, both written and verbal)
• Knowledge of Service Now (advantage)
• Any Nordic language (advantage)

What will you find at our home?

We believe that people thrive in a purpose driven and values-oriented culture. You will be part of an exciting journey to shape the New Generation Telco and we promise to help you grow, both professionally and personally. We believe in self-leadership, where you take responsibility for expressing yourself and achieving great results. IT & telecommunications is not just our business, its our passion. You will join a winning team, to work with talented people and help create ideas and solutions for efficient business and better lives.

We offer a monthly base salary from 1400 - 1650 EUR gross plus annual bonuses, depending on your competencies, your and Telia results.

Besides for each employee Telia has additional employee benefits package which includes:

• Health insurance and pension plan
• Various Telia and partners discounts and offers
• Additional vacation days
• 1 month workation
• Flexibility that enables work-life balance
• Chance to grow both personally and professionally with our internal programs
• Open, relaxed, and fun working environment
• +20 000 awesome colleagues across Nordic & Baltics

Interested?

If you fancy joining my team – Finance and Purchasing Support- I am waiting for your CV! If you need more information about this role – do not hesitate to contact vytaute.dobrovolske@teliacompany.com or write to me on LinkedIn.

Deadline for applications: 2023-10-07. Please note that the position might be closed prior to the application deadline.

Required controls will be performed.

Welcome to Telia - let's make better happen!