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Customer Service Specialist (French-speaking)
Yara Lietuva, UAB
Customer Service Specialist (French-speaking)
Yara Lietuva, UAB
Customer Service Specialist (French-speaking)
Yara Lietuva, UAB

Customer Service Specialist (French-speaking)

Yara Lietuva, UAB

Do you want to be part of an organization with exciting opportunities? Join Yara!
Yara has been awarded as Equal Pay Employer 2023 by Figure Baltic Advisory.

Currently we are looking for CUSTOMER SERVICE SPECIALIST (FRENCH-SPEAKING)

Responsibilities
  • Build and maintain relations with internal and external stakeholders 
  • Collaborate with cross-functional teams to develop and implement solutions that increase customer satisfaction
  • Take full ownership of the customer journey by actively identifying and resolving issues, communicating solutions, and following up on daily tasks 
  • Manage the logistical aspects of operations and handle billing documents, returns, quality complaints, and diversion cases 
  • Be a role model of Yaras culture where health, environment, safety and quality are a top priority

Profile
  • Fluent/native in English
  • Good French language skills (Level B2 or higher)
  • Excellent communication skills and a trusted team player
  • Proactive and self-driven with a solution oriented mindset
  • Preferably experienced in Customer Service or Supply Chain
  • Based in Lithuania or willing to relocate

We Offer
  • Personal and professional development
  • Career opportunities, including subject matter experts, leading or global virtual roles
  • Social wellbeing-oriented package
  • Hybrid working model with home office allowance (10 days per month working from the office)
  • Modern office environment (eco-friendly office with lounge, game room and other areas)
  • Scandinavian culture supporting continuous improvement
  • Strong company values and orientation towards people
  • Much more benefits are waiting for you from the day one

Salary range
We offer salary from 1810 Eur to 2506 Eur/month gross (before taxes; final offer depends on candidate's competences).
Mėnesinis bruto atlyginimasBruto/mėn.  € 1810 - 2506

Papildoma informacija: We offer salary from EUR 1810 to EUR 2506 per month gross (before taxes; final offer depends on candidate's competences).

Vietovė

    Vilnius, Vilniaus apskritis, Lietuva
  • Nuotolinio darbo galimybė

Laikas

  • Visa darbo diena

Kalbos

  •  Anglų
  •  Prancūzų
Kontaktinis asmuo
Julija Lomeckė
+370 659 06107
Yara is the world's leading fertilizer company and a provider of environmental solutions that addresses global challenges and creates positive change. Company fosters an open culture of diversity and inclusion that promotes the safety and integrity of our employees, business partners, and society at large.
Yara European Business Service Center located in Vilnius is an important milestone in the modernization of the companys operating model in Europe. It is a valued operational business partner covering end-to-end logistics activities from operational planning, sales order processing, and customer service through to transport activities. This center also has procurement roles and BI insight team that will deliver self-service business insights and develop new BI solutions for the company globally.


Įmonės tinklalapishttp://www.yara.com

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