1793
Greituolis UAB / LastMile
Retention Manager
Greituolis UAB / LastMile
Greituolis UAB / LastMile

Retention Manager

Greituolis UAB / LastMile

About us

LastMile - an e-commerce startup offering same-day delivery service for fresh and everyday goods. Adapted innovative methods provide efficient solutions that enhance customer experience and allow enjoying selected products without leaving home. 

We're seeking a dynamic Retention Manager to join our team and drive long-term customer loyalty! If you're passionate about crafting innovative retention strategies and thrive in a collaborative environment, this role is for you.
 
Responsibilities:
 
  • Develop tailored retention strategies using data-driven insights to optimize effectiveness across diverse customer segments.
  • Oversee the entire customer journey, ensuring seamless experiences from onboarding to renewal.
  • Utilize analytics tools to track behavior, identify patterns, and proactively mitigate churn risks.
  • Implement personalized communication strategies to enhance customer loyalty through various channels.
  • Collaborate closely with product, marketing, and customer support teams to align retention initiatives with business goals.
  • Monitor KPIs, conduct A/B testing, and optimize retention strategies for continuous improvement.
 
Qualifications:
 
  • Proven experience in retention-focused roles, ideally within a fast-paced, customer-centric environment.
  • Familiarity with marketing automation platforms and data analytic tools.
  • Strong analytical skills to interpret data and make informed decisions.
  • Experience in mobile apps and/or e-commerce is a plus.
 
Join us in shaping exceptional customer experiences and driving sustainable growth! Apply now to be part of our innovative team.


We offer:

  • Health insurance.
  • Sports club membership.
  • Company product discounts.
  • Car parking, company events, snacks, and a lot more.
Mėnesinis bruto atlyginimasBruto/mėn.  € 3500 - 5500

Papildoma informacija: Health insurance, Sports club membership, Car parking, company events, and a lot of more!

Vietovė

    Vilnius, Vilniaus apskritis, Lietuva
    Lvivo gatvė 37

Laikas

  • Visa darbo diena

Kalbos

  •  Anglų
  •  Lietuvių
Kontaktinis asmuo
Greta Vaitkiene
LastMile - an e-commerce startup offering same-day delivery service for fresh and everyday goods. Adapted innovative methods provide efficient solutions that enhance customer experience and allow enjoying selected products without leaving home. 

Įmonės tinklalapishttps://www.lastmile.lt/

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