502
Operational Support Specialist
Intrum Global Business Services
Operational Support Specialist
Intrum Global Business Services
Operational Support Specialist
Intrum Global Business Services

Operational Support Specialist

Intrum Global Business Services

Ready to take your Career to the next level? Look no further than Intrum Global Business Services (IGBS)! Our Self-leadership culture means that you're not just free to act on your ideas, but your decisions and actions actually matter. And if you're new to a role, don't worry - we've got you covered with all the resources you need to succeed. So why wait? Join us and IGBS and unlock your full potential today!

Discover Operational Support Specialist position where you can grow and make a difference. Daily.

About the role:

  • Providing internal first line operational systems support
  • Resolving issues utilizing available knowledge reference documentation
  • Ensuring complete and timely handover of incidents to other support teams
  • Identifying and monitoring system errors
  • Identifying and assessing business and IT risks
  • Communicating with users and other team members
  • Creating service improvements

About you:

  • Motivated to resolve system issues for customers. Experience in customer support field or IT service desk is an advantage
  • Proficient English
  • A team player who can easily cooperate with others
  • Communicative, with strong interpersonal skills
  • Able to work under limited supervision or individually
  • Organized, result-oriented and able to prioritize work
  • Contributing to a continuous improvement culture

What we offer:

  • Hybrid work arrangements with possibility to work from home 2 days per week
  • Culture of learning and career growth opportunities: ongoing meaningful conversations, elective internal trainings, accessibility to LinkedIn Learning, language school, wellbeing lectures & etc.
  • Community driven environment where your experience matters: employees driven sustainability, events & welfare committees
  • Full onboarding guidance to settle in comfortably
  • Rewards and recognition for individual contribution: feedback culture, monthly recognition awards, annual & referral bonuses
  • Benefit package: flexible morning hours, health insurance, extra paid vacations, personal & family paid events, team buildings and company events

Salary range:

1200-1950 €/mon. gross
The final offer will depend on the experience and competencies of the selected candidate.

With your potential and our purpose everything's possible!

Apply now and keep your fingers crossed! And don't worry, if you're a successful candidate, we'll be sure to let you know.
Mėnesinis bruto atlyginimasBruto/mėn.  € 1200 - 1950

Vietovė

    Vilnius, Vilniaus apskritis, Lietuva
    Spaudos str. 8-1, Duetto", 5th floor

Laikas

  • Visa darbo diena

Kalbos

  •  Anglų
Kontaktinis asmuo
Laura Syrickyte
Intrum Global Business Services (Intrum GBS) is a Center of Operational Excellence of Intrum Group. Currently, we have more than 300 dedicated and experienced employees who support Intrum Group functions and local country business units across Europe. Intrum GBS provides a wide range of services, which include operations, investment, business analysis, accounts receivable management, and others.Intrum is Europes undisputed market leading credit management company with wide-ranging expertise in debt collection services. It helps companies to get paid and support people with their late payments and has circa 10,000 dedicated professionals who serve around 80,000 companies across 20 markets in Europe. Intrum is headquartered in Stockholm, Sweden and is publicly listed on the Nasdaq Stockholm exchange.Follow us - https://www.facebook.com/IntrumGBS

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