Web Content Editor

DexCom Lithuania, UAB

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Web Content Editor

About Dexcom:

Dexcom Corporation (NASDAQ DXCM; Market Cap $44.3B) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Summary:

In the EMEA digital team, you will play a key part in building, maintaining, and supporting content across our web platforms including patient websites, healthcare professional websites and e-commerce stores. With over 50 digital platforms to manage this role requires the ability to be hands-on with content editing in our various CMS platforms.

Reporting to the EMEA Websites Manager, you will receive inbound web requests from each of the country marketing teams and need to prioritise the web content backlog. Additionally, you will be capturing new web development business requirements and liaising with the IT team to deliver enhancements. You will also identify recommendations for web user experience improvements.

About the Role:

Manage the CMS platform in alignment with global and EMEA marketing strategy. Ensuring expert delivery and deployment of changes to the Master Site portfolio, whilst taking ownership and responsibility for maintaining brand standards, CMS policies, templates and regulatory approvals.
Assist in identifying and recommending tactical and strategic online initiatives to improve site conversion, and customer experience and promote cross-sales.
Responsible for implementation of all EMEA web content updates, implementation of web pages, landing pages, content, imagery, video, forms and any other content in CMS.
Review outputs of customer journey reviews to determine and implement opportunities for improvement.
Work with SEO Manager on SEO quality assurance items, to be incorporated into the publishing process.
Manage the ongoing development of existing products and support the implementation of new products being introduced online.
Contribute to web best practices by becoming an evangelist for the web channel across the business.
Work with in-market teams to ensure website updates are communicated and shared with relevant stakeholders.
Attend sprint/planning meetings and feed in requirements and provide input into the backlog refinement.

About You:

Experience with a variety of web content management systems, including headless CMS.
Ability to quickly identify and prioritise inbound web content requests, providing clear communication to colleagues and setting expectations on delivery timescales.
Strong communication skills to ensure the successful delivery of projects, dealing with internal and external suppliers.
Excellent collaboration by working with a variety of stakeholders across different areas of the business to understand web requirements.
The ability to manage multiple projects and work to tight deadlines.
Demonstration of strong customer orientation with the ability to understand and deliver to customer requirements via the online channel.
Experience of working in a highly regulated industry or Healthcare would be preferred, and of course, a keen eye for detail is essential in this role.

We offer:

Opportunity to work in a global, innovative, fast-growing company.
We are offering a hybrid working arrangement, allowing employees the flexibility to work both remotely and in the office.
5 additional vacation days.
Health, Life and Accident insurance.
Health and Wellness programs.
Private Pension plan.
Access to the best-in-class training and development programmes.
Team buildings and events.
Competitive salary and additional bonuses.

Sounds like you? Apply!

Monthly base salary for this position is from €2,550.00 to €3,000.00 gross. Final offer will depend on your qualifications, competencies, and professional experience.

Mėnesinis bruto atlyginimasBruto/mėn. € 2550 - 3000

Papildoma informacija: Final offer will depend on your qualifications, competencies, and professional experience.

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Founded in 1999, Dexcom empowers people to take control of their diabetes through innovative continuous glucose monitoring systems. By listening to the needs of users, caregivers and healthcare providers, Dexcom simplifies and improves diabetes management around the world. Headquartered in San Diego, California, with additional offices in the U.S., Europe, and Asia Pacific, the company employs approximately 8,000 people.

Vilnius Global Business Services centre supports Dexcom operations and its customers across the EMEA region and will expand the companys patient support, customer advocacy, finance and accounting operations in Europe.