Operations Officer in Cross Border Payments

Danske Bank Lithuania

Skelbimas
Atlygis/Miestas
Apie įmonę

Area

Do you have what it takes to become an expert in the international payments area? Join our inspiring and professional team!

As an Operations Officer, you will be one of the key members of an ever-growing team that deals with international payment-related tasks. Being our team member will play an essential role in customer satisfaction for customers from Danske Bank branches in Scandinavia and Europe.

Our team is responsible for repairing payments that cannot be processed automatically.

Depending on your experience and knowledge, we may offer you different seniority in the role.

You will:

Resolve various payment-related issues and requests received from different bank branches, customers, and internal teams via internal systems, Outlook, and phone
Process transactions according to strict cut-off deadlines
Be involved in quality improvement from customer and system perspectives
Deal with high-quality requests for customer satisfaction
Closely collaborate with other teams

About you:

Higher education degree
Experience in an operational or administrative role in a large company
Payments processing experience or SWIFT knowledge is a solid advantage
Ability to prioritise and multitask with great attention to detail
Capable to work individually and within a team
Ability to handle stress when working with high value payments and strict cut off times
Upper-Intermediate English (written and verbal)

We offer

Monthly salary range from 1400 EUR to 2100 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Canteen services and free fruits
Health insurance from the first day of employment
100+ partners' offers & discounts
Free parking & charging ports - cars, bicycles, e-scooters

Mėnesinis bruto atlyginimasBruto/mėn. € 1400 - 2100

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Laikas

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Kalbos

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Operations Officer in Cross Border Payments

In Danske Bank Lithuania we gathered smart, innovative and open colleagues with can-do mindset, who are reimagining banking services and creating an ingenious product portfolio, and at the same time – ensure smooth daily operations of the entire Danske Bank Group.

Consider us as “the engine of the bank” – while we do not provide banking services to customers in Lithuania, we are the brain and muscle behind many of Danske Bank’s services to our global customers. Our high-quality delivery and can-do approach led us to becoming a strategic site for Danske Bank, an international community of 22,000+ colleagues worldwide.

Danske Bank Lithuania is Danske Bank’s strategic unit, providing finance, IT and global business services to serve our customers worldwide. We are on a journey to push the banking boundaries and make constant improvements in how we operate. We aim to do this by combining the best of two worlds: the strengths of what Danske Bank has built over 150 years and the approach of start-ups to what we are going to create in the future.

We see diversity as our potential, and the cornerstone of our company’s success, that will ensure our continued competitiveness and innovative strength.

We try to create an inclusive workplace where differences are our strengths and where people feel valued and can realise their full capabilities.

Because of that, the critical focus point for us is to be able to recruit, develop and retain employees without attaching any specific labels to them.