Senior Resource Planner in Financial Crime Prevention Area

Danske Bank Lithuania

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We are currently looking for a Senior Resource Planner with substantial experience to join our amazing team. You will be part of a team responsible for forecasting and planning for FCP operational areas. As a Senior Resource Planner, you will work closely with the assigned operational area, acting as their trusted partner and supporting sound, data-driven decision-making. Your responsibilities will include strategic long-term and detailed short-term (monthly) forecasting, capacity planning, continuous support on scope and operational KPI management, and performing various simulations for decision-making.

The Performance and Analytics Department provides various analytical, business intelligence, and resource planning support to the entire Financial Crime Prevention Operations area, which encompasses over 2500 people.

The team is based in our Vilnius office, supporting operations across Lithuania, Poland, Denmark, and the Nordics, and collaborates with central analytics, tribe, and process governance teams.

Depending on your experience and knowledge, we may offer you different seniority of the role.

You will:

Be the single point of contact regarding capacity and resource planning questions for the supported area
Perform the monthly forecasting and planning cycle for the assigned area
Prepare the annual resource and capacity plan and update it as needed
Oversee operational KPIs and provide short- to long-term capacity simulations
Calculate impact assessments related to the introduction of new or adjusted processes, or changes to existing scope
Maintain close collaboration with internal and external stakeholders

About you:

3+ years of experience in workforce planning or a similar position
Solid skills in MS Office, especially MS Excel
Basic knowledge of SQL
A self-driven, enthusiastic, and analytical way of thinking with a high level of accuracy and attention to detail
The ability to collaborate with and supervise stakeholders across different seniority levels
Upper-intermediate English language skills
Higher education degree in the field of Mathematics, Statistics, Economics, or a related field

We offer

Monthly salary range from 3440 EUR to 5160 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation
Health insurance from the first day of employment
Third pillar pension fund
Free parking & charging ports - cars, bicycles, e-scooters

Mėnesinis bruto atlyginimasBruto/mėn. € 3440 - 5160

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In Danske Bank Lithuania we gathered smart, innovative and open colleagues with can-do mindset, who are reimagining banking services and creating an ingenious product portfolio, and at the same time – ensure smooth daily operations of the entire Danske Bank Group.

Consider us as “the engine of the bank” – while we do not provide banking services to customers in Lithuania, we are the brain and muscle behind many of Danske Bank’s services to our global customers. Our high-quality delivery and can-do approach led us to becoming a strategic site for Danske Bank, an international community of 22,000+ colleagues worldwide.

Danske Bank Lithuania is Danske Bank’s strategic unit, providing finance, IT and global business services to serve our customers worldwide. We are on a journey to push the banking boundaries and make constant improvements in how we operate. We aim to do this by combining the best of two worlds: the strengths of what Danske Bank has built over 150 years and the approach of start-ups to what we are going to create in the future.

We see diversity as our potential, and the cornerstone of our company’s success, that will ensure our continued competitiveness and innovative strength.

We try to create an inclusive workplace where differences are our strengths and where people feel valued and can realise their full capabilities.

Because of that, the critical focus point for us is to be able to recruit, develop and retain employees without attaching any specific labels to them.