Analyst, Vendor Relations

Analyst, Vendor Relations – Vilnius, Lithuania

Are you the one with analytical skills, an eye for detail, and business acumen? Are you ready to work for a truly innovative and global organization? Join Western Union as a Vendor Relations Analyst.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We're a FinTech that's using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We're a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better requires process discipline and simplification

We'll be looking to you to support relationships with our Call Center Vendors as well as maintain related information, including, but not limited to, contract renewal and compliance. You will be responsible for providing reliable reporting, analysis, and insights to optimize Vendor performance. This will require communicating and presenting complex information to the management and influencing partners to deliver results through accurate data reporting and analytics. Part of your responsibilities will include effectively handling approvals and escalations from partners as well as assisting with various ad-hoc tasks and reports.
 

For this role, you will need to have proven experience working with data and analysis. You are proficient in Microsoft Excel and Power BI, bringing the ability to process and present data in a clear and concise manner. You have excellent English language, stakeholder management, and communication skills that help you to effectively lead discussions and maintain strong working relationships with various stakeholders. You are a problem-solver able to determine the root cause and come up with potential solutions. Time management is one of your strengths - you find it easy to work efficiently and meet deadlines.

Join us, and let's move money for better

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It's an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you're ready to unleash your potential to help drive change through bottom-up innovation, apply now.

We're a company on the move, and we want our people to grow and develop.  You'll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.

Annual base salary gross: 17,766 – 31,460 EUR

The base salary range represents the low and high end of the Western Union salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate's qualifications, skills, and competencies.  The salary is one component of Western Union's total compensation package for employees. Other rewards and benefits include short term incentives, health insurance (several options to choose from), accident and life insurance, access to the best in class learning and development platforms, flexible work arrangement, to name just a few!

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