Supervisor, Credit

Supervisor, Credit – Vilnius, Lithuania

Does playing a critical role in supporting financial services business in Canada and US sound exciting to you? How about working for a global money transfer company in multicultural environment and leading a highly motivated and enthusiastic team? Join Western Union as a Supervisor, Credit if you want to be a part of the team.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We're a FinTech that's using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We're a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better requires process discipline and simplification

We'll be looking to you to lead US & Canada Stage 1 and Stage 2 Collections as well as Agent Fraud Mitigations Teams. You will be working in very dynamic markets and will have to maintain close and constructive relationships with regional business teams. As a supervisor, you'll oversee your team's performance, and provide training when necessary. You'll make a difference by ensuring the department is following best practices, policies, and procedures. Additionally, you'll be comfortable preparing regular reports and performing audits on various operations.

You'll be empowered to make instinctual and logical decisions with little or no supervision. You should be energized by a fast-paced work environment and excited at the opportunity to motivate your team. Other requirements include intermediate knowledge of excel, proven experience leading/managing a team, and the ability to speak English to a very good standard.

Join us, and let's move money for better

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It's an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you're ready to unleash your potential to help drive change through bottom-up innovation, apply now.

We're a company on the move, and we want our people to grow and develop. You'll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, colour, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.

Annual base salary gross: 20,786 – 38,514 EUR

The base salary range represents the low and high end of the Western Union salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate's qualifications, skills, and competencies.  The salary is one component of Western Union's total compensation package for employees. Other rewards and benefits include short term incentives, health insurance (several options to choose from), accident and life insurance, access to the best in class learning and development platforms, flexible work arrangement, to name just a few!