- Skelbimas
- Atlygis/Miestas
- Apie įmonę
About Flo Health
Flo is a leading holistic health app for women with over 180M downloads globally. Flo supports women during their entire reproductive life cycle – from puberty to menopause – combining cutting-edge technology, scientific knowledge and the power of community. Flo uses data science and AI to deliver personalized content and user functionality.
Our Support team helps our users by answering their questions and solving issues that they have. We support our users by e-mail only, so no need to hang on the phone for the whole day!
Responsibilities
- Responding to user requests about the app usage in a timely and accurate way via email;
- Escalating issues to the engineering team;
- Identifying and analyzing user needs to provide insights to the product team
Requirements
- Excellent command of English is a must
- Knowledge of one more foreign language will be a plus
- Strong communication and problem-solving skills
- Patience and an ability to handle stress
- Love of modern technologies
We offer these additional benefits:
- Employee stock options
- Fully paid sick leaves + up to 5 sick days per year without a medical certificate
- Private medical insurance by ERGO for the employee starting from the first day of employment (covered by Flo)
- Social money 75 EUR gross per month
Papildoma informacija: ESOP; medical insurance; English lessons budget; personal budget to cover sports activities; etc
Vietovė
- Vilnius, Vilniaus apskritis, Lietuva
Laikas
- Visa darbo diena, pamainomis
Kalbos
- Anglų
Ruta Pladaite
Flo has a world-changing mission — to improve the health and wellbeing of every girl and woman worldwide. Our mission fuels our everyday work; we’re proud of the impact we’re making.
Chosen by 170 million people, with over 38 million monthly active users, in 100+ countries, Flo topped the list of most downloaded apps worldwide in the App Store's Health & Fitness category in 2020 by App Annie and Sensor Tower.
At Flo, we constantly search for opportunities to provide unique value to our users. Driven by gut-feeling and expertise, we push the limits of user value creation. Our innovation is fueled by our willingness to step into the unknown. We know that to grow value for our users, we have to grow ourselves. Through challenging goals, experimentation, radical candor, and empowering management — your journey at Flo means continuous improvement.
At Flo Health You’ll work as part of an international team of product builders, engineers, data scientists, growth hackers, user researchers, and medical experts. We expect each new teammate to raise the bar and rise with us to face challenges together.
Build the future of women’s health!