6
- Skelbimas
- Atlygis/Miestas
- Apie įmonę
The Role / Responsibilities
- Support the day-to-day operations and technical support of the CRM including managing the implementation of CRM features and user interfaces
- Administrate CRM by managing roles/permissions and other features of the CRM
- Identify and report on analytics regarding CRM usage and performance
- Provides support and training to all users for new and existing CRM changes
- Collaborate and communicate with IT and business to identify opportunities to improve the process and user experience, as appropriate
- Support the global Commercial Operations team by providing user support for all systems in the Commercial ecosystem
- Manage sales data by performing integration data reconciliation, establishing control checks and routinely performing data quality reviews
- Assist in implementation of specific initiatives (special/ad-hoc projects) to increase operational effectiveness
Qualifications
- Experience providing user and administrative support to a globally dispersed customer base
- Strong academic background in Information Technology. Bachelor’s degree required, Masters in Management Information Systems is a plus
- Excellent Microsoft PowerPoint, Word and Excel skills. Use of Macros in Excel would be an advantage
- Knowledge of Sales CRM (preferably Salesforce) preferred or Business Intelligence systems (e.g., Birst, Tableau or Business Objects)
- Experience with campaign management tools a plus
- Working understanding of MS Visio and MS Project will be a plus
- Knowledge of the financial markets
- Must have the ability to manage multiple tasks
- Strong interpersonal and excellent communication skills
- Sound judgment-capable of developing independent opinion and defending own views
- Good communication skills
- Fluent in English
€
1950 - 3000
Papildoma informacija: Educational Assistance, Monetary stipend for home office equipment, Professional Subscriptions, Employee Assistance Program, Private Medical Insurance.
Vietovė
- Vilnius, Vilniaus apskritis, Lietuva
Laikas
- Visa darbo diena
Kalbos
- Anglų
Kontaktinis asmuo
Giovanna Cantore
+37052172741
Giovanna Cantore
+37052172741
Moody's (NYSE: MCO) is a global integrated risk assessment firm that empowers organizations to make better decisions. Our data, analytical solutions and insights help decision-makers identify opportunities and manage the risks of doing business with others. We believe that greater transparency, more informed decisions, and fair access to information open the door to shared progress. With over 11,000 employees in more than 40 countries, Moody's combines international presence with local expertise and over a century of experience in financial markets. Learn more at moodys.com