CUSTOMER SERVICE MANAGER

Are you a self-driven professional? Do you like to work with important customers, participate in meetings with customers and support them?

You would be responsible for customer onboarding and support for Danish, Finnish, Swedish, Norwegian markets. You will be in close communication with stakeholders and various other teams, coordinating different activities related to important customers of the bank.

» Providing support to the stakeholders and other teams;
» Coordination of customers onboarding and different custody set-ups;
» Participation in meetings with customers;
» Maintain and improve quality to ensure best our customer’s experience;
» Participation in various team projects within the bank.

» 1+ years of experience in banking operations;
» Experience of work as a Client Service manager would be a big advantage;
» High level of pro-activity, accuracy, and attention to details;
» Full English proficiency in writing, speaking, and understanding;
» Good Microsoft Office skills;
» Higher education (in Finance, Economics, or relevant field would be an advantage).

» Third pillar pension fund;
» Special offers & Additional discounts;
» Financial support;
» Health insurance;
» Accidents & critical diseases insurance;
» Travel insurance;
» Other Health Benefits;
» GYM services;
» Canteen services;
» Additional days of leave;
» Sponsorship of employee clubs & activities;
» Emotional rewards.

We will ensure that exact salary offered for you will be based on your qualifications, competencies, professional experience and requirements for the corresponding job function (salary range from 1400 EUR to 2100 EUR gross EUR/monthly).

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