BAA TRAINING OFFICE ADMINISTRATOR

Are you ready to join an international team of aviation professionals?

We promise a highly challenging field and wide scope of responsibilities that would initially cover:

• Customer service for visitors, making their visit smooth and pleasant.
• Customer service for clients, would it be external or internal, keeping customer experience at the highest level.
• Assist colleagues in their administration-related matters.
• Take care of correspondence (internal-external).
• Administrate contracts via internal system (DocLogix).
• Do the benchmark of the local and foreign accommodation and transport service providers.
• Assist colleagues on business travel questions and help in case of problems.
• Book travel tickets and hotels for customers.
• Administrate invoices and contracts with service providers.
• Administrate company email box, CRM and internal project management system (Teamwork).
• Answer phone calls and written requests.
• Order supplies for the offices, administrate and supervise the facilities.
• Other tasks delegated from a direct manager.

We dream about a team member who:

• Has more than one year of experience in customer service.
• Has better than average written and spoken communication skills.
• Demonstrates ability to perform assigned tasks independently.
• Demonstrates ability to gauge the best course of action and take precautions to prevent problems from happening in the future.
• Knows how to manage several complex projects at once.
• Is able to work independently and is self-motivated.
• Is flexible with good time management skills.
• Is curious and has inquisitive thinking such as exploration, investigation, and learning.
• Is respectful and has a positive attitude, and is service-minded.
• Is full of energy and commitment.
• Has basic conceptual computer literacy. Previous experience working with DocLogix and Teamwork systems can be an advantage.
• Has excellent computer skills in a Microsoft Office 365 environment.
• Uses the English language at an effective operational independent level.
• Uses the Russian language (would be an advantage).

What we offer you:

• A very dynamic, ambitious, and ready to support colleagues and multicultural environment.
• Health Insurance package in compliance with company policy.
• Additional holiday days in compliance with company policy.
• A new office just 6 km from the city center airport Direction.
• Child care zone, gym, entertainment flight with a simulator.