Junior Customer Success Manager (Day/evening/night/weekend shifts)

Great Cyber products are not created by accident. Their success is ensured by hard-working people, just like you. So why not join a talented CyberCare Customer Success team in the mission of making the techworld easy?

We’re looking for someone who loves to chat and is fluent in English. Open-mindedness and the ability to adapt to changes quickly are valued here a lot. This is an excellent opportunity to learn about the tech industry while working with TOP worldwide IT products!

So if you’re ready to take on the world – apply! Spoiler alert: exponential career growth inside the Tesonet accelerator is expected!

What You Will Do

• Communicate with customers via live chat and email;
• Ensure excellent customer experience;
• Answer customers’ queries & provide reliable information;
• Work alongside techies to understand IT business logic;
• Build and develop customer relationships that will turn clients into advocates.

What We Expect

• Fluent in English;
• Ability to work day / evening / shifts;
• Eager to learn and grow;
• Empathy and understanding - basically showing clients how important they are!
• Helpful personality - we want our team to practice what we preach - being helpful not only to our clients, but also to others.

What We Offer

• Need to unwind? We have what you need: music studio, chill zone, table tennis, foosball, basketball, air hockey, ps4, sleeping room, and more;
• Always fully stocked kitchen to fuel your productivity;
• Professional in-house physical health coach who will help you take care of your health;
• Top-notch technologies and tools to work on world-renowned products;
• Great conditions for work - flexible work schedule (day, evening, night, weekend shifts);
• Professional growth opportunities - professionally and as a part of the team which is on a path of conquering the world. Everyone says it, but we mean it!
• Awesome team. Seriously - the best! We do regular internal events, knowledge sharing talks, team retreats & workation trips like nobody else.
• Gross base salary starting 826-1075 EUR/month (additional bonuses, programmes and salary reviews 2/ year makes this number shift quite fast to say at least).