- Skelbimas
- Atlygis/Miestas
- Apie įmonę
Requirements for candidates
Nasdaq is currently seeking a motivated and passionate individual to join our Trade Surveillance Operations Team in Vilnius which consists of Senior Client Services Analysts and Market Integration specialists. Nasdaq’s SMARTS Trade Surveillance service powers surveillance and compliance for over 150 market participants across 65 markets globally. Scalable to millions of transactions and flexible to manage a number of unique data sources, SMARTS Surveillance holistically examines scenarios across multiple venues and asset classes.
Your role and responsibilities:
As Senior Client Services Analyst you will be the primary contact point between our client and first level support for all functional business issues. You will work together with other analysts and a variety of global cross-functional teams to ensure the client receives the quality service Nasdaq aims to deliver through incident management, accountability, and professional communication.
• Provide end-to-end client support via an internal ticketing system (JIRA) whilst ensuring client communication is clear and concise.
• Collaborate with global cross-functional teams to ensure timely coordination, solving complex problems or questions.
• Deliver product training to internal staff and clients.
• Create, modify and review documentation.
• Review and summarize product enhancement requests received from the client and cooperate with the Product Management team towards implementation
We expect you to have:
• Financial market, trading knowledge, and/or degree in Finance or related disciplines
• Excellent English verbal and written skills
• Experience in a client-facing role is an advantage
• Attention to detail, highly organized and ability to work in high pressure, fast-paced environment
• Ownership, analytical and logical approach to solving issues. Mathematical knowledge will be a plus
• Have previously worked with remote and cross-functional teams
• Confidence to attend client meetings and represent the company
• Know-how of MS Office package
With this position we offer:
• Dynamic and international working environment that is filled with interesting challenges and opportunities;
• An inspiring and exceptionally high impact role within a large international organization;
• Friendly and highly motivated team;
• Career in both vertical and horizontal direction
Does this sound like you?
This is a full-time permanent position located in Vilnius. As the selection and interview process is ongoing, please submit your application in English as soon as possible.
Monthly salary (Gross): 2200 – 2800 EUR
A valid working permit for the EU is mandatory.
Come as You Are
Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Vietovė
- Vilnius, Vilniaus apskritis, Lietuva
Laikas
- Visa darbo diena
Kalbos
- Anglų
Agnija Stropute
Over the past decade, Nasdaq has transformed its business from a U.S. based equities exchange to a diversified global FinTech company.
At Nasdaq, we're relentlessly reimagining the markets of today. Not by chasing the possibilities of tomorrow, but by creating them.
In 1971, the microprocessor was born. Nasdaq wasted no time capitalizing on the new technology by bringing all-electronic trading to the market. Later in the decade, this provided the likes of Apple and Microsoft with the means to raise capital that was previously unavailable to them.
Sixteen years later on the other side of the Atlantic, OMX became the world’s first publicly traded and listed exchange company. In 2007, Nasdaq merged with OMX with a vision to be a single company with a single mission: Deliver the kind of resources that would solve the logistics of the global capital markets.
That vision has served us well. So well, in fact, that Nasdaq transformed itself from a U.S.-based equities exchange to a diversified technology provider for thousands of global firms. Today, we’re the leading technology and information services provider to the capital markets. And our Global Trading and Market Services business have become a significant part of our client offerings.
All this can be traced to Nasdaq’s focus on synchronizing and optimizing market movement – an essential principle in the growth of business economies. No one else provides customers with such a high level of infrastructure, tools and strategic insight. Customers have taken advantage of the fact that we’re the single largest liquidity pool for U.S. equities (in volume traded). We’re also acclaimed for our top-rated data offerings. And, of course, for the Nasdaq 100 — home to many of the world’s most heralded securities.