CUSTOMER ACCOUNT MANAGER
CUSTOMER ACCOUNT MANAGER
CUSTOMER ACCOUNT MANAGER
CV-Online Recruitment Lithuania
CUSTOMER ACCOUNT MANAGER
CUSTOMER ACCOUNT MANAGER

CUSTOMER ACCOUNT MANAGERCV-Online Recruitment Lithuania

MAIN DUTIES:

  • Manage daily customer requests over the phone or e-mail;
  • Manage or escalate exceptional situations to other internal or external experts;
  • Manage customer contracts, incoming orders, report requests, monitor incoming payments;
  • Support after-sales processes by collaborating with other departments as required;
  • Provide additional support to customers, sales, and direct manager;
  • Deliver best customer service and ensure excellent customer relations in short and long term perspective when needed.

REQUIREMENTS:

  • Previous experience and professional background in automotive / financial / insurance industry supporting B2B customers;
  • Fluent English (C1 level);
  • Knowledge of CRM and MS Office tools; 
  • Strong sense of customer service and focus on results;
  • Well organized individual contributor as well as a supportive team player;
  • Ability to find solutions for customer requests even in extraordinary situations;
  • Analytical thinking and strategic mindset;
  • Excellent communication skills and supportive personality.

COMPANY OFFERS:

  • Annual bonus based on individual and collective achievemets;
  • Health insurance;
  • Additional employee benefits and compensations based on internal processes;
  • Multicultural and diverse environment;
  • Professional development opportunities in an international company.

Daugiau jūsų paiešką atitinkančių rezultatų:

RESEARCH PROJECT MANAGER
CV-Online Recruitment Lithuania
Vilnius
€ 1400 – 2100
Galiojimo pabaiga: 2021.12.03
Key Account Manager
People Link, UAB
Vilnius
€ 2000 – 2600
Galiojimo pabaiga: 2021.12.03
Aktyvių pardavimų vadybininkas (-ė)
Omniva LT, UAB
Vilnius
€ 1700 – 2700
Galiojimo pabaiga: 2021.12.16