Logistics Coordinator in IT

Job information

Our client, Interactio is expanding and looking for a Logistics coordinator in IT to join their amazing team! You might have seen them in top world conferences, disrupting events and meetings industry with a multilingual remote solutions platform. Up to date, Interactio remote simultaneous interpretation services have been used to interpret and stream over 40K events, connecting 978+ thousand listeners in more than 111 countries. Some of their happy clients include Youtube, European Institutions, Mary Kay, Microsoft, Google, Mastercard, Lush, TEDX, Brian Tracy, Tony Robbins, Jordan Belford, and we’re hungry for more! 

P.S. Since 2019, they grew 12 times, and this year our plans are even more ambitious. Will you join them and make it happen?

You will be responsible for the daily activities of Interactio asset purchasing and request intake for our global IT organization. Specific tasks include communicating to internal teams regarding approval status of orders, tracking shipment and delivery status, documenting updates within support tickets, verifying asset data and tracking budget spend over time. You think strategically, respond proactively, and always look for ways to improve the purchasing and inventory process. You understand that procurement doesn’t just end once the PO goes out to the vendor, it’s inclusive of the entire process until the asset leaves the company.

The main responsibilities: 

• Understand the fundamentals of the Asset Management discipline and communicate the importance of IT standards, lifecycle tracking, availability of data, and knowledge of inventory practices to vendors, customers and Interactio team.
• Independently manage assigned asset order  tickets following the documented process for ticket communication, purchasing, data entry, and vendor coordination
• Serve as the point of contact for IT escalations for the full life cycle of hardware and services at IT (request, deployment, procurement, receiving, asset verifications, lifecycle tracking, decom, elimination)
• Assist with the monthly and quarterly budgeting process, including pulling and verifying records, tracking spend, identifying opportunities for cost savings, and assisting IT management in long term forecasting
• Create purchase orders, assure vendors are abiding by contractual processes, and manage the procurement process end to end
• Provide timely and accurate data verifications in both ticket, report format, and in the asset inventory to assure asset records are correct and readily available for support staff, including serial numbers, asset tags, model & specifications, end user assignments, and lifecycle dates
• Act as the point of contact for global IT vendors, subcontractors and 3rd party providers
• Maintain adequate storage for on-site inventory based on predefined stock criteria
• Maintain events equipment storage;
• Maintain and evaluate inventory records on a quarterly basis
• Process returned assets and prepare them for reuse/recycle, updating internal documents and databases (financial, helpdesk, inventory, etc) in a timely manner

Requirements

• Requires a minimum of 1-3 years of direct experience in asset management in a professional environment.
• Experience tracking budgets and reporting spend over time
• Strong customer service, problem solving and teamwork abilities
• Experience communicating with vendors to manage expectations and relationships
• Math and accounting skills
• Excellent time management skills

Company offers

• Exciting fast-paced international environment (hey, we are shifting the global market!)
• Flexible working conditions 
• The most interesting client list you can get
• Reasonable compensation package
• Potential to earn options in the company
• An awesome international team to work with and the chance to bring our exciting technologies to the market (we speak 17 languages internally and over 100 externally)