Cash Management Specialist

We expect that you are entrepreneurial, fast, accurate and willing to help to build good customer experience. Skilled in Cash Management products & business relations. You will be representing Luminor towards partners, customers, in relevant networks and local communities.

Actively manage daily banking and technical tasks with corporate customers:
Internet bank and Bridge users consultation
Managing daily requests and changes regarding daily banking products (signatures, cards, payment issues, etc.)
Managing daily requests from corporate users in IT systems
Bank core or customer ERP systems related tasks and issues resolutions
Testing new and existing solutions, products and IT systems
Implementing new business agreements within Luminor IT systems
Consulting & advise customers, bank employees on daily banking and technical level of Cash Management products
Ensure excellent customer experience by your daily work and tasks
Identify and drive necessary improvements in daily processes in order to achieve good customer experience and process efficiency
Build strong relationships with corporate customers based on good understanding of Cash Management products, market environment, customer needs
Contribute to team and company performance through effective collaboration and acting with energy, enthusiasm and commitment
Take responsibility in professional self-development and contribute to own and team performance improvement by constructive feedback and relevant suggestions
Drive dedicated products profitability

Experience with business\banking domain area products and services shall be treated as advantage
Awareness of Cash Management banking services
An advantage if you are familiar with payment formats ISO20022(camt, pain) and/or SWIFT MT940/MT101
Higher education (particularly in Bachelor degree at Business Management, Information Technology)
Initiative and responsible
Strong team & individual player
Proven ability to work across diverse groups cross-country
Excellent level of English. Complete fluency in communication - both vocabulary and grammar

Dynamic and international working environment that is filled with interesting challenges and opportunities to innovate, as we build a bank together
Varied opportunities to support your professional and personal development and growth
A competitive benefits package in addition to your salary
An additional benefits package for employees after 1 year in the company, which includes additional days of vacation
A collaborative and supportive team where you can create and implement ideas
A salary range for this position at 1620 - 2980 EUR (Gross*), which is to be determined depending on the level of experience and competencies of the selected candidate