- Skelbimas
- Atlygis/Miestas
- Apie įmonę
Job description
The HR Operations Lead will be responsible for leading the HR service delivery teams in operation center in Vilnius. The position is accountable for the performance of operational HR process teams, ensures that operations are monitored according to the service level agreements and acts as an escalation point for major incident resolution.
In addition, HR Operations Lead will take responsibility for managing HR delivery related performance levels and working together with key clients and stakeholders, Global Process Owners and Service Managers to drive continuous improvement and sustain performance.
Key Responsibilities:
- Leading and motivating HR service delivery teams.
- Managing skills and development of HR delivery staff.
- Being responsible for budget management.
- Defining and managing operational process execution according to service catalogue and service level agreements.
- Redefining HR operation model, designing and standardizing processes.
- Leading the change and setting the HR services and Service Delivery Model.
- Liaising in process quality reviews and root cause analysis.
- Proactively mitigating risks and resolving escalated service incidents.
- Initiating and promoting continuous improvement culture to ensure operational excellence.
- Being the main point of contact for all countries regarding HR operations related queries.
- Managing stakeholders (mainly HR Directors, head of SSC, HR team, technology partners etc.).
Requirements
- Bachelor’s or master’s degree in business or similar.
- Relevant experience in a similar role within international environment.
- Excellent analytical skills with strong knowledge of HR practices and tools.
- Proven people management and development skills.
- Continuous process improvement skills especially Global HRIS enabled processes.
- Experience with HR Technology platforms such as Workday/Service Now.
- Understand company’s strategic development and business priorities.
- Excellent interpersonal, communication and negotiation skills.
- Ability and confidence to operate at senior levels with company stakeholders.
- Full professional proficiency in written and oral English.
- Proficiency in an additional European language could be seen as an advantage.
Vietovė
- Vilnius, Vilniaus apskritis, Lietuva
Laikas
- Visa darbo diena
Kornelija Jasė
+37060300344
Alliance for Recruitment is the largest recruitment consultancy in the Baltics measured by capacity, number of successful placements and annual growth. We are a high performing team of recruitment experts from various different industries.
We are happy to announce that our client - BMI Group is establishing its Global Business Services Center in Vilnius, Lithuania. BMI Group is the largest manufacturer of flat and pitched roofing and waterproofing solutions throughout Europe with a significant presence in parts of Asia and Africa. BMI Group is a Standard Industries company - a privately-held global industrial company headquartered in New York City and parent company of a number of industrial manufacturers, roofing and solar companies, along with related real estate and investment platforms. Together - it is the largest roofing and waterproofing business in the world.
Company operates in over 80 countries with over 20,000 employees. The Standard ecosystem spans a broad array of holdings, technologies and investments as well as world-class building solutions, performance materials, real estate and next-generation solar technology.
With more than 70 positions filled in BMI Global Business Services Lithuania – company invites to join Finance and Accounting professionals’ team.