- Skelbimas
- Atlygis/Miestas
- Apie įmonę
Area
Are you passionate about quality and always seek new ways to increase it? Are you interested in setting up the quality control process from scratch?
Join a newly created Quality&Process team in Fraud Operations, which will include 3 Central Process Owners and 4 Quality Control Specialists responsible to ensure that our processes are handled in the most effective way with the best quality. Currently, we are looking for 4 specialists who will be responsible for quality control.
You will focus on day-to-day quality checks in the Payments and Card Fraud area by doing daily quality checks, providing feedback to individual employees and their leaders, improving processes based on findings from quality control activities.
Skills
- Experience in Payments and/or Card fraud prevention and recovery processes
- Attention to details
- Being analytical and structured
- Ability to identify areas for improvements
- Good skills in providing feedback
- Ability to adapt to rapid changes and deal with a certain levels of unknown
Mission
- Perform daily quality checks on handled cases
- Provide regular feedback to colleagues
- Work closely with Central Process Owners to ensure processes are changed to increase the quality
- Regular reporting to management and stakeholders
We offer
We will ensure that exact salary offered for you will be based on your qualifications, competencies, professional experience and requirements for the corresponding job function (salary range from 1840 EUR to 2760 EUR gross EUR/monthly).
We care about your well-being and work-life balance, so we offer a whole package of benefits for you in addition! Check this out
Vietovė
- Vilnius, Vilniaus apskritis, Lietuva
Laikas
- Visa darbo diena
Kalbos
- Anglų
- Lietuvių
Birute Dambrauskiene
+370 653 33218
Consider us as “the engine of the bank” – while we do not provide banking services to customers in Lithuania, we are the brain and muscle behind many of Danske Bank’s services to our global customers. Our high-quality delivery and can-do approach led us to becoming a strategic site for Danske Bank, an international community of 22,000+ colleagues worldwide.
Danske Bank Lithuania is Danske Bank’s strategic unit, providing finance, IT and global business services to serve our customers worldwide. We are on a journey to push the banking boundaries and make constant improvements in how we operate. We aim to do this by combining the best of two worlds: the strengths of what Danske Bank has built over 150 years and the approach of start-ups to what we are going to create in the future.
We see diversity as our potential, and the cornerstone of our company’s success, that will ensure our continued competitiveness and innovative strength.
We try to create an inclusive workplace where differences are our strengths and where people feel valued and can realise their full capabilities.
Because of that, the critical focus point for us is to be able to recruit, develop and retain employees without attaching any specific labels to them.