12
- Skelbimas
- Atlygis/Miestas
- Apie įmonę
Responsibilities:
- You'll work directly with brands participating in consumer generated content (CGC) programs, including sampling.
- You'll provide customer support and strategic guidance to help our customers achieve their CGC goals.
- Generate high customer satisfaction, while helping customers complete their tasks quickly and efficiently.
- You’ll work closely with team members in the US and Europe.
- You’ll help your customers with tasks such as product selection, shipping and fulfillment, as well as handle escalations, conduct training webinars and maintain instructional documentation.
· Main point of contact for brands in content generation programs
· Report on review collection and display
· Conduct webinars and document instructions for clients
Requirements:
- Fluent in English and German at least B2
- Strong communication skills, both verbal and written
- Demonstrated success in customer-facing role, order fulfillment, or handling a client portfolio
- Ability to perform a wide variety of tasks in a fast-paced environment
- Advanced Excel skills preferred
- Bachelor’s degree preferred
- Project management and SaaS customer service experience a plus
- Able to work 10:00 - 19:00
€
1480
Papildoma informacija: Health insurance 6 Sick days Sabbatical policy Language Bonus
Vietovė
- Vilnius, Vilniaus apskritis, Lietuva
- Nuotolinio darbo galimybė
Laikas
- Visa darbo diena
Įgūdžiai
Kalbos
- Vokiečių
- Anglų
Kontaktinis asmuo
Gabriele Kasteckaite
Gabriele Kasteckaite
Your international IT resource of choice! Strategic Staffing Solutions International provides professional Information Technology staff and solutions in the Baltics, Nordics, the United Kingdom and United States.