- Apie įmonę
Associate, Payment Processing Operations - Vilnius, Lithuania
Are you looking to build a career in the financial services sector? Ready to use your customer service, business, and administrative skills in a global business that is committed to moving money for better? Join Western Union as an Associate, Payment Processing Operations.
Motivated by our values: purpose driven, globally minded, and trustworthy & respectful
We're a FinTech that's using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We're a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.
Better starts and ends with the customer
In this role, you will be joining the Payments Operations team and your focus will be to process incoming and outgoing payments from business clients while assuring specific guidelines and criteria are met. You will use your keen eye for detail to review data received from internal/external parties, compiling beneficiary templates for customers to utilize. You will monitor WUBS Systems and validate the data input, ensuring that all relevant information has been obtained and local routing requirements are met. You will ensure all input is correct and all queries are resolved satisfactorily within agreed service level agreements. You'll escalate issues within the team and internal or external business partners when necessary.
Here are some skills, attributes and qualifications you will have:
A high school degree is required, post-secondary education in Finance, Accounting, Economics, or Administration is preferred
Strong mathematical, analytical, and problem-solving skills
Fluency in English is required, additional languages a plus
Good knowledge of MS Office
Ability to meet deadlines/sense of urgency/customer-centric approach
Ability to pay strict attention to detail while performing repetitive tasks
Ability to learn quickly and operate in a high-paced, high volume, dynamic environment
IMPORTANT NOTE: Following the Western Union Business Solutions divestiture announcement on August 4, 2021, recruitment efforts will continue for this position on behalf of Western Union. However, as part of the divestiture agreement, this position will transition to the purchasing company should the transaction conclude. The hiring team will be able to answer any questions you may have.
Join us, and let's connect the world
Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It's an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you're ready to unleash your potential to help drive change through bottom-up innovation, apply now.
We're a company on the move, and we want our people to grow and develop. You'll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.
We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.
The annual gross base salary range is 10,891 – 17,702 EUR. This range represents the anticipated low and high end of the salary for this position. Actual salaries will vary and are based on factors such as a candidate's qualifications, skills, and competencies. Salary is one component of the Western Union total compensation package, which includes short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few! The Recruiter will share other benefits specific to your location and role during the interview process.