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Customer Success Manager
Customer Success Manager
Customer Success Manager
TG LAB, UAB
Customer Success Manager
Customer Success Manager

Customer Success ManagerTG LAB, UAB

As Customer Success Manager (B2B) your responsibilities would be:

- Act as the main point of contact within the organization for your partners
- Develop strong relations with relevant stakeholders within your partner’s organization
- Daily close consultative approach to fulfill customer needs
- Analyze partners needs and requests and then translate them into tasks to be undertaken by the product division within the company

What will make you successful in this role?

-1+ year of experience in Account Management working with international customers or equivalent
- Excellent communication skills in English
- Ability to work night / weekend shifts
- Experience working with an online business
- Client- facing work experience
- Ability to work in a fast pace environment, multi-task and work well under pressure
- High business and service orientation
- Strong analytical and problems solving abilities
- Strong team player, excellent interpersonal skills, detailed oriented
- Basic knowledge about web technologies is an advantage
- Previous experience in project or product management is advantageous

Working with us implies:

- Being a part of the international team
- Career progression opportunities
- No complex hierarchies and bureaucracy
- Fast decisions, clear structure, and processes
- Competitive base salary and other benefits, including health insurance and employee referral program
- Memorable company events and social activities like team buildings and monthly birthday celebrations
- New modern, bright, and comfortable office space in the center of Vilnius, with a great working atmosphere, in a collaborative team of amazing people and forward-thinking managers
- Free parking for your car or motorcycle and showers if you prefer to cycle to work.
- Opportunities to build valuable skills, work with unique and interesting projects for the gaming industry, express and implement your ideas, and grow your career!
- Flexible employment type.

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