35
Customer Success Manager
TG LAB, UAB
Customer Success Manager
TG LAB, UAB
Customer Success Manager
TG LAB, UAB

Customer Success Manager

TG LAB, UAB

As Customer Success Manager (B2B) your responsibilities would be:

- Act as the main point of contact within the organization for your partners
- Develop strong relations with relevant stakeholders within your partner’s organization
- Daily close consultative approach to fulfill customer needs
- Analyze partners needs and requests and then translate them into tasks to be undertaken by the product division within the company

What will make you successful in this role?

-1+ year of experience in Account Management working with international customers or equivalent
- Excellent communication skills in English
- Ability to work night / weekend shifts
- Experience working with an online business
- Client- facing work experience
- Ability to work in a fast pace environment, multi-task and work well under pressure
- High business and service orientation
- Strong analytical and problems solving abilities
- Strong team player, excellent interpersonal skills, detailed oriented
- Basic knowledge about web technologies is an advantage
- Previous experience in project or product management is advantageous

Working with us implies:

- Being a part of the international team
- Career progression opportunities
- No complex hierarchies and bureaucracy
- Fast decisions, clear structure, and processes
- Competitive base salary and other benefits, including health insurance and employee referral program
- Memorable company events and social activities like team buildings and monthly birthday celebrations
- New modern, bright, and comfortable office space in the center of Vilnius, with a great working atmosphere, in a collaborative team of amazing people and forward-thinking managers
- Free parking for your car or motorcycle and showers if you prefer to cycle to work.
- Opportunities to build valuable skills, work with unique and interesting projects for the gaming industry, express and implement your ideas, and grow your career!
- Flexible employment type.

Mėnesinis bruto atlyginimasBruto/mėn.  € 980 - 2500

Papildoma informacija: Health insurance, parking space, events and entertainment for employees

Vietovė

    Vilnius, Vilniaus apskritis, Lietuva
  • Nuotolinio darbo galimybė

Laikas

  • Visa darbo diena
  • Visa darbo diena, pamainomis
  • Lankstus grafikas

Įgūdžiai

 MS Office

Kalbos

  •  Anglų
  •  Lietuvių
Kontaktinis asmuo
Rūta Čekenienė
+37068297879

TG Lab is a technology company that is fueling the biggest winners in sports betting and casino products. Working with professional sports betting and leading casino operators, TG Lab provides player account management and engagement technology to many of the biggest names in the industry -- including STS Gaming Group, Betsson Group, and many more.
As a company, we are looking for data-driven dreamers who want to make an impact on this industry and the world. We want people of integrity who are both open to learning and willing to challenge the norm. We want people who are curious, reliable, empathetic, and obsessed with quality.
TG Lab is known for its innovative yet practical products, operating world-class real money wagering technology for our partners who entertain more than 1 million players.
We're hard at work creating sportsbook and iGaming software for distribution to casino and sportsbook operators in the EU and international iGaming markets and we are looking for likeminded people to join our team!