Instructional Designer
Instructional Designer
Instructional Designer
Western Union Processing Lithuania, UAB

Instructional Designer – Vilnius, Lithuania

Do you have a passion for designing and delivering training materials that are both interactive and effective? Would you like to work for a truly innovative organization? Join Western Union as an Instructional Designer.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We're a FinTech that's using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We're a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better requires process, discipline and simplification

You'll work closely with global leaders, managers and subject matter experts to set priorities, align projects to strategic objectives, and ensure training materials are effective, current, and relevant.

Your main objectives will be to:

  • Working closely with subject matter experts to identify the target audience's online training needs

  • Analyse collected feedback from stakeholders to determine the best online learning solution

  • Create engaging learning activities and compelling course content

  • Create supporting material/media (audio, video, simulations, games, etc)

  • Analyse and apply trends and best practices in learning technologies and instructional design

  • Manage the end-to-end process of multiple instructional design projects, perform continuous evaluations on the courses and seek a way to improve the training for its audience

  • Work with stakeholders and other groups to implement the training via Learning Management Systems (LMS)

Here are some skills, attributes and qualifications you will have:

  • Bachelor's degree in a relevant field or previous working experience in instructional design or training and development for 2+ years

  • Proficiency in course development software (Articulate Storyline 360)

  • Experience in using graphics/video creation tools (Adobe Creative Suite)

  • Experience in using Learning Management Systems (LMS), specifically uploading, testing, and troubleshooting content

  • Understanding of technology and best practices in the e-learning field

  • Excellent oral and written communication skills in English

  • Ability to interact with all levels within the organization

Note: Selected candidates will be asked to share a portfolio of the online courses or other relevant works they have created.

Join us, and let's connect the world

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It's an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you're ready to unleash your potential to help drive change through bottom-up innovation, apply now.

We're a company on the move, and we want our people to grow and develop. You'll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

The annual gross base salary is from 23,904 - 39,755 EUR. This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive an annual bonus that aligns with individual and company performance. Actual salaries will vary and are based on factors such as a candidate's qualifications, skills, and competencies. Salary is one component of the Western Union total compensation package, which includes short-term incentives, multiple health insurance options, accident, and life insurance, and access to best-in-class development platforms, to name a few! The Recruiter will share other benefits specific to your location and role during the interview process.