14
- Skelbimas
- Atlygis/Miestas
- Apie įmonę
Job description:
- In this position you will be working with several interesting projects like external call center set up, digital tools (Chatbot, digital self-service solutions) activation and other after sales development activities. You will secure projects information flow and follow up within Baltic and Northern Europe markets;
- Coordination of After sales related activities and tasks with the Local/Regional/Global teams;
- Interaction and collaboration with the local markets within Northern Europe region;
- Leading the project with the external Service provider (1’st line End customer support): coordinate setting up system/process, content, trainings, including CRM implementation, secure the process creating the monthly forecast on calls and emails per market, prepare activity status, report on Weekly/Monthly basis, track KPI’s and cost development;
- Prepare and present updates to key stakeholders (regional management team);
- support other initiatives to Optimize After sales processes and general activity;
- You will directly report to After sales Manager North Europe based in Lithuania.
Requirement:
- University degree (or last course student);
- Speak fluently in English, as English will be your daily communication language;
- Strong communication skills and ability influence people;
- Base knowledge and some experience in Project leading and handling (preferred);
- Base knowledge around Customer service processes (an advantage);
- Base knowledge on CRM systems and processes data (an advantage);
- If You are not afraid to work with various digital tools and systems, able to quickly absorb information and adopt to change, willing to help others and enjoy collaborating. You are structured and pay attention to details join our Team!
Company offer:
- Challenging and dynamic job opportunity in international company with the possibility to learn and develop;
- Interesting and challenging international projects;
- Strong, friendly and helpful team;
- The contract is fixed term to 1 year, but there could be a possibility to make this position as permanent going forward depending on your skills, motivation and personal interest – it’s a great career opportunity!
- Salary from 1700 euros brutto (based on experience and qualification);
- Only selected candidates will be informed.
€
1700
Vietovė
- Kaunas, Kauno apskritis, Lietuva
Laikas
- Visa darbo diena
Kalbos
- Anglų
- Lietuvių
Kontaktinis asmuo
Rasa G .
866226455
Rasa G .
866226455
Our client – Husqvarna Lietuva, part of Husqvarna Group, the world’s largest producer of outdoor power products for forestry, lawn, garden, and construction. With the passion for innovation, company creates products and services for customers around the world. Husqvarna is on the journey of becoming the top brand in the market for customers and dealers all over the world. Currently in office in Kaunas company is looking for After sales Business Development Manager Assistant.