785
Head of Operations and Service Delivery
Head of Operations and Service Delivery
Head of Operations and Service Delivery
People Link, UAB
Head of Operations and Service Delivery
Head of Operations and Service Delivery

Head of Operations and Service Delivery People Link, UAB

THE ROLE AND MAIN TASKS

  • Strategize improvement of company‘s internal processes
  • Lead internal projects such as new clients‘ onboarding
  • Collaborate with outside clients and be the bridge across all departments 
  • Unite development team for a common goal
  • Solve service delivery issues 
  • Manage Solution Delivery team and budget
  • Identify and define the need for human resources in the department

WHAT’S IN IT FOR YOU

  • Career opportunity in an expanding international business 
  • Noticeable contribution managing company‘s back-office projects and processes
  • Opportunity to initiate and design new processes
  • Flexibility to contribute to the company’s culture creation
  • Ability to work from home up to 2 days per week
  • Professional development budget
  • Coffee, snacks, company events 
  • Gross compensation 3500-5000 EUR

REQUIREMENTS

  • Fluent English and Lithuanian, spoken and written 
  • People skills – like communication to different team and project members, stakeholders
  • Proven track record of strategical initiatives in a company 
  • Ability to see things on a greater scale and in connection to other processes in the company
  • Experience leading a department and managing the budget is a huge plus
  • Skill to sell changes and standards to all stakeholders
  • Proactivity, enthusiasm in developing standards, strategic thinking, and ownership mindset – your strongest values

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