- Skelbimas
- Atlygis/Miestas
- Apie įmonę
Area
Can you imagine yourself being a key person delivering payments related solutions for corporate and private customers in all Danske Bank branches?
You have an opportunity to become part of an organisation that delivers world-class financial solutions to customers.
As an Operations Officer, you will be a part of the Manual Payments and Enquiries team within the Large Corporates & Institutions area. Our team provides back office services for private and corporate customers in Danish, Swedish, Finnish and Norwegian markets. There are various tasks within the team related to payments and inquiries requests from simple to complex ones. We are looking for a person who will be focused on team goals, close collaboration with our stakeholders in a global environment and deliver high quality service on a daily basis.
Please note that in addition you will get a Danish language allowance, which depends on your Danish language knowledge level and job requirements.
You will:
- Handle various payments requests
- Deal with requests received from Scandinavian colleagues
- Take responsibility to maintain high quality services for our customers
- Investigate unusual situations related to payments
- Participate in daily communication with our stakeholders
- Participate in process improvement (lean, robotics, automatization)
- Manage workflow according to established deadlines
About you:
- Danish language skills would be an advantage
- Previous experience in banking or operation center
- Strong focus on teamwork
- Fluent English, speaking, writing and understanding
- You are focused on high quality and accuracy
- Customer focus with a “can-do” mindset
- Attention to detail and ability to maintain an overview in unusual situations
- Ability to work in fast-paced environment, meaning to meet tight deadlines and cope with peak periods
We offer
Monthly salary range from 1200 EUR to 1800 EUR gross (based on your competencies relevant for the job).
Additionally, each Danske Bank employee receives employee benefits package which includes:
- Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities;
- Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; metal well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms;
- Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience;
- Additional paid days off: 2 to recharge, 2 sick days, 1 for volunteering, for round birthdays, for seniority in Danske Bank;
- Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution after 1 year of working;
- Additional days of vacation
- 24/7 gym services and group trainings
- Health insurance from the first day of employment
- Free parking & charging ports - cars, bicycles, e-scooters
Vietovė
- Vilnius, Vilniaus apskritis, Lietuva
Laikas
- Visa darbo diena
Kalbos
- Anglų
- Lietuvių
Operations Officer in Manual Payments and Enquiries Team (Preferably with Danish language skills)
Consider us as “the engine of the bank” – while we do not provide banking services to customers in Lithuania, we are the brain and muscle behind many of Danske Bank’s services to our global customers. Our high-quality delivery and can-do approach led us to becoming a strategic site for Danske Bank, an international community of 22,000+ colleagues worldwide.
Danske Bank Lithuania is Danske Bank’s strategic unit, providing finance, IT and global business services to serve our customers worldwide. We are on a journey to push the banking boundaries and make constant improvements in how we operate. We aim to do this by combining the best of two worlds: the strengths of what Danske Bank has built over 150 years and the approach of start-ups to what we are going to create in the future.
We see diversity as our potential, and the cornerstone of our company’s success, that will ensure our continued competitiveness and innovative strength.
We try to create an inclusive workplace where differences are our strengths and where people feel valued and can realise their full capabilities.
Because of that, the critical focus point for us is to be able to recruit, develop and retain employees without attaching any specific labels to them.