As a market-leading credit management company, Intrum has wide-ranging expertise in debt collection services, and we do business in 24 countries in Europe plus Latin America (Brazil). We have more than 10,000 experienced employees in our group. As a result, we have a unique geographical size and scope. With market leadership however, comes great responsibility. We see ourselves as role models within our industry and have both the opportunity and responsibility to set new standards and change the way people perceive credit management. Through ethical and sustainable business practices we want to become the true benchmark of our industry.

Intrum GBS is working on transforming and developing back office processes for all Intrum countries and will proceed with these tasks in GBS Operations Center. Join our company, share and develop your knowledge and be a member of dedicated, enthusiastic team.

Your responsibilities will include:

• Coordinate project management activities, resources, equipment and information
• Establish project plans and ensure their execution
• Track project performance, analyze the successful completion of short and long-term goals
• Identify and resolve issues and risk
• Collaborate with different stakeholders and provide quality and timely services
• Manage requests by assessing needs, securing all necessary details, keeping the quality and meeting deadlines
• Support new system's implementation and testing
• Support team members in day-to-day project activities
• Drive different credit management processes improvements
• Prepare reports, statistics

About you:

• Proven experience in managing projects
• Excellent communication skills
• Debt collection knowledge and experience in Shared Service Center operations would be an advantage
• Excellent time management skills and ability to multi-task and prioritize work
• A creative mind with an ability to suggest improvements
• Ability to adapt to rapidly evolving environment
• Excellent English skills both written and spoken

What we offer:

• Hybrid work arrangements allowing to combine work from home and office
• A flexible workplace providing more freedom to get the job done while managing the responsibilities of life
• Culture of learning for individual career development and grow opportunities
• Community driven environment where your experience matters
• Full onboarding guidance to settle in comfortably
• Rewards and recognition for individual contribution
• Benefit package, including healthy environment, insurance, team building & sport activities etc.

Salary:

From 2500 Eur gross/month. The final offer will depend on the experience and competencies of the selected candidate.

Join us on this exciting journey by sharing your experience and story 🤩