Agent Database Administrator (Italian Speaker) – Vilnius, Lithuania

Are you ready to use your analytical skills, eye for detail, and business acumen? Looking to unleash your potential in a global business that is redefining the financial services sector? Join Western Union as an Agent Database Administrator.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We're a FinTech that's using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We're a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better is enabled by trust and respect

Join our European Regional Operations Centre (EUROC) Agent Implementation team as an Agent Database Administrator. Play a key role in maintaining the consistency of databases amongst Western Union and central banks.

Sound interesting? Here are some specifics:

• Check customers' (Agents) documents based on documented rules

• Enter, update and maintain customers' data into multiple company databases

• Activate customers' accounts

• Provide back office support to Sales people on the field, advise on necessary documents corrections

• Provide back office support to other WU departments as well as deliver high quality and productivity results that meet or exceed functional targets while ensuring an excellent customer experience

• Coordinate Agents enrollment process with various functions based globally

Here are the skills you will have:

• University/College degree is preferred

• Fluency in English and Italian is required, written and verbal

• Ability to follow instructions, procedures and deadlines

• Attention to details and problem solving skills

• Customer orientated approach and a good team player

• General IT literacy

• Additional foreign language would be considered as advantage

Join us, and let's connect the world

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It's an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you're ready to unleash your potential to help drive change through bottom-up innovation, apply now.

We're a company on the move, and we want our people to grow and develop. You'll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

At Western Union, we are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.

The annual gross base salary range is 11 200 - 18 670 EUR. This range represents the anticipated low and high end of the salary for this position. Actual salaries will vary and are based on factors such as a candidate's qualifications, skills, and competencies. Salary is one component of the Western Union total compensation package, which includes short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few! The Recruiter will share other benefits specific to your location and role during the interview process.