Operations Officer in Customer Care Delivery teamDanske Bank Lithuania

Skelbimas
Atlygis/Miestas
Apie įmonę

Area

Are you an enthusiastic person looking to develop yourself in a global company?

Our area provides a variety of back-office services for corporate customers in Norway. You will be responsible for the accounts administration procedures, implementing customer packages, and ensuring smooth District features set-up. Furthermore, you will also have an exciting opportunity to work with one of the largest customers in Danske Bank by collaborating with colleagues and our stakeholders.

You will:

Complete daily operational tasks for Norwegian business and VIP customers
Solve issues and daily ad-hoc requests to ensure the best possible customer experience
Closely collaborate with Norwegian stakeholders and optimize solutions for our customers
Participate in the process of continuous improvements in daily work (e. g., automation, Lean)
Take part in various projects and initiatives

About you:

Work experience in an operational or administrative role would be an advantage
Thoroughness, high level of accuracy, and attention to details
Strong communication and collaboration skills
Upper-intermediate English skills
Norwegian language skills would be an advantage

We offer

Monthly salary range from 1200 EUR to 1800 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities;
Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms;
Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience;
Additional paid days off: 2 to recharge, 2 sick days, 1 for volunteering, for round birthdays, for seniority in Danske Bank;
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution after 1 year of working;