Service Contract Administrator

I am Greta Požaricka and I am leading Sales Operations unit within Telia Global Services Lithuania that is dedicated for Cygate, a subsidiary to Telia Company.

We have an exciting open position for Service Contract Administrator in Telia Global Services Lithuania.

Telia Global Services Lithuania is the first and sole Telia Company competency hub providing IT, Telco Networks, Analytics, Software Development, Procurement, HR, Finance Operations, and numerous other services to the group across Nordics and Baltics. Our specialists work with next-generation technologies, to ensure company's digital ecosystem development across Nordics and Baltics.

Cygate SE is a member of the Telia Group. We have 650 staff in 20 locations in Sweden who work closely with our clients and create solutions for a wide range of organizations, including banks, retailers, municipalities, county councils, the media, state-owned companies and public agencies, as well as manufacturing companies. At Cygate we possess in-depth technical knowledge of secure IT Infrastructure and create customized long-term solutions by improving hardware and software from the leading suppliers on the market.

Your next challenge?

This is a job that calls for someone who understands and is willing to expand his/her knowledge in processes of sales, procurement, service contract administration and customer billing. You are going to maintain service contracts, initiate purchases and billing, perform service contract renewals, handle invoices within Networking, Security and Hybrid-IT/Cloud and collaborate with Cygate internal and external stakeholders.

Your daily tasks will be:

• Work with daily existing processes within Service Contract Management
• Register and monitor Cygate service and support agreements for both Swedish and international customers
• Process service support orders
• Create quotations for products and services
• Initiate customer billing
• Manage supplier invoices and issue credit notes
• Perform warranty registration for customer products
• Work in various finance and invoicing systems
• Actively collaborate with Cygate Sales and Account managers
• Frequently adapt and change way of working in our systems to reach our vision of "non touch transactions"

Who are you?

If you fancy combining technology with business administration, sales and procurement, then we have an exciting job opportunity to offer.

Your personality:

• You are curious and self-driven
• You are attentive to details and thorough
• You are a team player with a positive attitude and CAN-DO mindset
• You are solution-oriented
• You have excellent organizational and time management skills

Your experience:

• Have working experience in international environment and/or already demonstrated skills in a similar role
• Experience working with numbers and reporting
• Great communication skills in English both written and spoken
• Knowledge and practical skills working with Microsoft Software package (Excel, Word, Power point, etc.)
• Experience in Purchasing, Contract administration, Sales, Finance or IT operations will be considered as an advantage

What will you find at our home?
We believe that people thrive in a purpose driven and values-oriented culture. You will be part of an exciting journey to shape the New Generation Telco and we promise to help you grow, both professionally and personally. We believe in self-leadership, where you take responsibility for expressing yourself and achieving great results. IT & telecommunications are not just our business, it is our passion. You will join a winning team, to work with talented people and help create ideas and solutions for efficient business and better lives.

We offer a monthly base salary 1200 - 1800 Eur gross plus annual bonuses, depending on your competencies, your and Telia results. Additionally, each Telia Global Services Lithuania employee receives additional employee benefits package which includes:

• Health insurance and pension plan
• Various Telia and partners discounts and offers
• Additional vacation days
• 1 month Workation
• Flexibility that enables work-life balance
• Chance to grow both personally and professionally with our internal programs
• Open, relaxed and fun working environment
• +20 000 awesome colleagues across Nordic & Baltics

Interested?

If you fancy joining my team – I am waiting for your CV! If you would like to know more about the role drop me an email at greta.pozaricka@teliacompany.com or contact me on LinkedIn.

Welcome to Cygate & Telia – Home to your next big opportunity!