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Team Leader in Quality and Incident Management Team (Maternity cover)
Danske Bank Lithuania
Team Leader in Quality and Incident Management Team (Maternity cover)
Danske Bank Lithuania
Team Leader in Quality and Incident Management Team (Maternity cover)
Danske Bank Lithuania

Team Leader in Quality and Incident Management Team (Maternity cover)

Danske Bank Lithuania

Area

Are you ready to coordinate a newly formed team of devoted and experienced employees? If quality is what you seek daily, we are waiting for you!

We are looking for a collaborative and motivated professional to become a Team Leader for the team of 6 employees responsible for internal quality control execution, quality improvement and risk event (incident) management in Sanction Screening Continuous Development (SSCD) Unit within Sanctions and PEP Screening (SPS) area. As a Team Leader, you will be responsible for guiding the team in their daily work. While being responsible for the quality, delivery, and other performance targets, you will also have an equally important responsibility for ensuring staff’s high job satisfaction and continuous development.

As a Leader, you should be focused on your employees’ development, quick at solving problems, and ready to collaborate. What is more, you will also be a part of a great managers’ team, which will empower you to grow both personally and professionally.

It is a temporary contract for period of 1,5 years with the possibility to become permanent.

*Depending on your skills, knowledge, and experience, you may be offered different seniority of the role.

You will:

  • Coordinate, motivate, and ensure engagement, skill growth, team development
  • Performe root cause and trends analysis and apply process improvements based on it
  • Ensure high level of quality of services provided by your team
  • Drive process optimization and improvements with high focus on quality
  • Communicate and collaborate regularly with stakeholders of all seniority levels within the bank

About you:

  • 2+ years of experience in people management
  • 1+ years of experience in quality control and/or quality assurance
  • Proven stakeholder management skills at all levels of seniority
  • Great collaboration and communication skills
  • Thinking creatively and keen interest in motivating improvements and developing your team
  • Methodical mindset
  • Flexibility and motivation in a fast-changing environment
  • Experience working in Lean environment would be appreciated
  • Advanced English language skills both in verbal and writing

We offer

Monthly salary range from 2920 EUR to 4380 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

  • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
  • Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
  • Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
  • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
  • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.
  • Additional days of vacation
  • Health insurance from the first day of employment
  • Third pillar pension fund
  • Free parking & charging ports - cars, bicycles, e-scooters
Mėnesinis bruto atlyginimasBruto/mėn.  € 2920 - 4380

Vietovė

    Vilnius, Vilniaus apskritis, Lietuva

Laikas

  • Visa darbo diena

Kalbos

  •  Anglų
  •  Lietuvių
Kontaktinis asmuo
Team Leader in Quality and Incident Management (Maternity cover)
In Danske Bank Lithuania we gathered smart, innovative and open colleagues with can-do mindset, who are reimagining banking services and creating an ingenious product portfolio, and at the same time – ensure smooth daily operations of the entire Danske Bank Group.

Consider us as “the engine of the bank” – while we do not provide banking services to customers in Lithuania, we are the brain and muscle behind many of Danske Bank’s services to our global customers. Our high-quality delivery and can-do approach led us to becoming a strategic site for Danske Bank, an international community of 22,000+ colleagues worldwide.

Danske Bank Lithuania is Danske Bank’s strategic unit, providing finance, IT and global business services to serve our customers worldwide. We are on a journey to push the banking boundaries and make constant improvements in how we operate. We aim to do this by combining the best of two worlds: the strengths of what Danske Bank has built over 150 years and the approach of start-ups to what we are going to create in the future.

We see diversity as our potential, and the cornerstone of our company’s success, that will ensure our continued competitiveness and innovative strength.

We try to create an inclusive workplace where differences are our strengths and where people feel valued and can realise their full capabilities.

Because of that, the critical focus point for us is to be able to recruit, develop and retain employees without attaching any specific labels to them.



Įmonės tinklalapishttps://job.danskebank.lt/

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