Operations Officer for Danish Market Customers

Danske Bank Lithuania

Skelbimas
Atlygis/Miestas
Apie įmonę

Area

Do you thrive working with various complex tasks and problem-solving? Can you work with many different customers and stakeholders? Then you may thrive in the role of Operations Officer and have an impact on the bank!

We are a team of 15 colleagues, working with various tasks to fulfil our customer needs in Everyday banking services. Our day consists of handling back-office services for corporate customers in the Danish market, and our tasks vary from simple to complex ones.

We are excited to welcome you to our team and support you with any questions you’ll have. We are looking for a colleague who would be focused on efficiency, seek to provide high-quality services to our business customers and work in our feedback-oriented culture. So join us!

You will:

Ensure delivery of Everyday Banking Corporate day-to-day services for Danish business and VIP customers
Solve issues and daily ad-hoc requests to ensure the best possible customer experience
Have close collaboration with Danish advisers teams and optimize solutions for our customers
Ensure the best quality of processes and constantly look for solutions to improve or automate them (Robotics, Lean, etc.)

About you:

Experience in an operational or administrative role
Ability to work full-time
Critical mindset and detail orientation
Focus on high quality and accuracy
Team & goals oriented person
Proactive learner and process challenger
Intermediate English language skills (both speaking and writing)

We offer

Monthly salary range from 1200 EUR to 1800 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation
Canteen services and free fruits
Health insurance from the first day of employment
100+ partners' offers & discounts

Mėnesinis bruto atlyginimasBruto/mėn. € 1200 - 1800

Vietovė

Lietuva

Laikas

Visa darbo diena

Kalbos

Anglų
Lietuvių

Kontaktinis asmuo
Operations Officer for Danish Market Customers

In Danske Bank Lithuania we gathered smart, innovative and open colleagues with can-do mindset, who are reimagining banking services and creating an ingenious product portfolio, and at the same time – ensure smooth daily operations of the entire Danske Bank Group.

Consider us as “the engine of the bank” – while we do not provide banking services to customers in Lithuania, we are the brain and muscle behind many of Danske Bank’s services to our global customers. Our high-quality delivery and can-do approach led us to becoming a strategic site for Danske Bank, an international community of 22,000+ colleagues worldwide.

Danske Bank Lithuania is Danske Bank’s strategic unit, providing finance, IT and global business services to serve our customers worldwide. We are on a journey to push the banking boundaries and make constant improvements in how we operate. We aim to do this by combining the best of two worlds: the strengths of what Danske Bank has built over 150 years and the approach of start-ups to what we are going to create in the future.

We see diversity as our potential, and the cornerstone of our company’s success, that will ensure our continued competitiveness and innovative strength.

We try to create an inclusive workplace where differences are our strengths and where people feel valued and can realise their full capabilities.

Because of that, the critical focus point for us is to be able to recruit, develop and retain employees without attaching any specific labels to them.