Sales Support Specialist

Under the direct management of the Regional Sales & Marketing Director, the Sales Support Associate (SSA) manages regional related administration including SFDC updates and dedicated KAM support. The SSA will interact with internal and external customers, primarily via telephone, Skype, and email.

Reports (i.e. bespoke reports).
Presentations (i.e. MBR, QBR, Templates).
Account Mapping (i.e. entering data, SWOT).
Customer Mailings.
Campaigns (issuing and updating).
Help to create complex quotations (i.e. multi-lane, obtain cost from other billing centers).
Central gate-keeper for negotiated rates with airlines.
Leads (Cold Calls – Call Center) Dedicated KAM Support.
Obtain costs (heavy weight offers).
MSA and QA support for consolidating info across regions.
The above statements are intended to describe the general nature and level of work being performed by the incumbent. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the Sales Support Associate. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Working knowledge of the specialty logistics industry, pharmaceutical industry, biotech, and cell and gene therapy. Experience working with CRM Sales Force. Working knowledge in a matrix organization. Bachelor's degree in Marketing, Business, or comparable education/experience.

Strong background in Administration Strong in Microsoft Office (PowerPoint, Excel, Word, Outlook).
Strong with numbers, calculations and analyzing/interpreting financial data.
Commercial quotation management.
Strong organizational and communication skills.
Effective self-management and motivational skills.
Able to follow procedures & instructions.
Friendly, polite and reliable attitude.
Fluent in English.

We offer a competitive annual bonus, life insurance from day 1 and a best-in-class health insurance package. As our employee you have the benefit of our referral bonus scheme, our boundless learning opportunities including language training and our global employee assistance program. We provide up to 6 fully paid benefit days a year and a wonderful office in Quadrum, equipped with everything you need for a small break at work and fresh snacks at all time.

Become part of our purpose-driven, multicultural team now and help us create healthier futures.