Consumer Service Specialist
Consumer Service Specialist
Consumer Service Specialist
TransUnion Baltics, UAB
Consumer Service Specialist
Consumer Service Specialist

Consumer Service Specialist TransUnion Baltics, UAB

What We'll Bring

Do you enjoy being surrounded and collaborating with like-minded and talented people who have a passion to innovate? At TransUnion we use innovation to make trust possible by helping consumers be reliably and safely represented in the marketplace. If this sounds like you come, join your new team here at TransUnion Lithuania!

What You'll Bring

  • Fluent English, written and spoken (C1)
  • Excellent listening and communication skills
  • Experience of working in a call centre or other customer-driven environment
  • Basic IT knowledge

    Desired skills:
  • Experience of working with sensitive information
  • Ability to adapt to changes according to the business needs of the company
  • Flexibility to shift schedule and ability to work full time
  • Understanding of the banking or credit referencing industry

Impact You’ll Make

  • Answer queries regarding credit score and affordability via email and telephone
  • Assist victims of fraud in the process of protecting their information
  • Produce hard copies of individual credit reports
  • Provide information about available online services
  • Log credit data disputes and complaints and give updates on the process
  • Help consumers to achieve a better understanding of the credit industry in the UK

    Consumer Services Team provides exceptional customer service and fraud prevention advice to consumers in the United Kingdom. If your favourite thing is talking to people and “Helpful” is your middle name – look no further and apply to kick-start your career at one of the largest credit reporting agencies in the world.

What You'll Get

  • Experienced and highly motivated team
  • Huge focus on software delivery quality
  • Health insurance package and competitive salary with performance-based bonuses
  • Employee referral program
  • Dedicated training budget for professional improvement events and certifications
  • Pluralsight membership, regular Code Dojos, Linkedin learning zone access
  • The chance to travel to our other development bases
  • Modern 2500 square meter office in Zalgiris arena with free parking and VIP Zalgiris box
  • Free of charge entry to Zalgiris LKL and Euroleague basketball games
  • Regular team events such as team buildings, summer/winter parties, sports & retreats
  • Opportunity to participate in TransUnion Share purchase plan
  • Flexible working and work-life balance

    Find out more about our office life:

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